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Walk-in || HCLTech hiring Fresher For International Voice | Noida

india, Uttar Pradesh, Noida

Full–time

Posted on: a month ago

  • **WALK IN FOR Fresher's for international voice process hiring- Noida***
  • *Job description**
  • **B.tech ,M.tech, BCA, BE and MCA candidate is not eligible***
  • *Walk-In Drive for Customer Support Executive HCL Tech**
  • *Profile - Voice, customer service.**
  • *HCL Tech Hiring for UK/US Voice Process 23 *Mar2026 to 25 Mar 2026 Mega* Walk in directly.**
  • *Designation:** **Customer Care Representative-Freshers**
  • *Any Grad/UG can apply (No Regular Students / No Law Graduate)**
  • *For Fresher's role B.tech ,M.tech, BCA and MCA candidate is not eligible**
  • *Interview Location: -** **HCL Technologies, A- 8 & 9, Block A, Sector 60, Noida, Uttar Pradesh 201301 nearest metro Sector 59 Noida**
  • *Two Ways Cabs Available**
  • *Walk-in Date- 23 *Mar 2026 to 25 Mar 2026***
  • *Timing- 11am-2:00 pm**
  • *Contact Person -Urmika Mehta**
  • *Job Description - Customer Service Executive** **Candidate will serve as customer service executive resolving customer queries in line with the client and business guidelines. Individuals with experience in handling Inbound calls from UK/US customers.**
  • *Work Experience & Qualification criteria:**
  • **Excellent communication skills - both verbal and written - with a professional telephone etiquette**
  • **Helpful, empathetic, and enthusiastic about customer service**
  • **Freshers in UK/US Inbound calling preferably in Banking domain**
  • *Job Description**
  • **Answer all inbound queries as per call flow procedure.**
  • **Adherence to process to ensure high quality and customer service.**
  • **Follow escalation procedures for issues uncontrollable at agent level First call resolution.**
  • **Break schedule adherence.**
  • **Involvement in motivational activities, implementing feedback given during monitoring sessions.**
  • **Updating various logs like escalation log, complaint tracker etc.**
  • **Ensuring data security - proprietary data of customers**
  • *Pls Don't carry Laptop for the F2F interview**