About Position:

Senior US Healthcare Domain Leader responsible for driving payer transformation, GTM strategy, and large-scale application modernization across the end‑to‑end payer value chain. Acts as a trusted advisor to clients by translating industry trends, regulatory mandates, and interoperability standards into tailored solutions. Leads RFPs, thought leadership, and analyst engagements to support business growth and market positioning.

• Role: VP – Domain Consulting
• Location: Bangalore, Hyderabad, Chennai, Noida, Gurugram, Mumbai
• Experience: 20 to 25 Years
• Job Type: Full Time Employment

What You'll Do:

• In-depth knowledge of the US Healthcare including entities, trends, pain-points etc.
• Functional knowledge of processes as well as systems across the payer value chain encompassing
• Health plan sales, marketing, brokers/producers
• Eligibility, enrollment, membership, product/benefit management
• Claims
• Premium Billing
• Appeals & Grievances
• Medical Management (Care, Utilization and Disease Management)
• Provider Networks, Contracts and Management
• Member Services (Contact Center and Back-Office)
• Knowledge of government programs like Medicare, Medicaid, and ACA
• Familiarity with interoperability mandates
• Knowledge of healthcare EDI transactions as well as APIs, HL7, FHIR
• Prior experience in payer app portfolio analysis, rationalization, and modernization
• Ability to connect industry/segment trends and provide tailored solutions to clients
• Create proactive pitches aimed at solving specific client problems
• Ability to analyze industry/segment trends along with patterns of client problems to develop and roll-out go-to-market (GTM) strategy leveraging vertical and service line (horizontal) capabilities
• Experience in anchoring RFPs & RFIs with cross-functional teams
• Author thought leadership articles such as PoVs, Blogs, Whitepapers etc.
• Knowledge of advisor and analyst ecosystem such as Gartner, Everest, Forrester, IDC etc. and ability to present as well as participate in RFIs for ranking/rating

Expertise You'll Bring:

• Presenting at events, seminars, customer, and partner meetings
• Prior experience as functional/technical architect within the HLS industry
• Familiarity with technologies such as Cloud, CRM, Low-Code/No-Code, Integration and Automation
• Knowledge of care delivery across large hospitals, academic centers, or health systems
• Hands-on implementation, integration, and support of EMRs such as Epic and Cerner
• Functional knowledge of processes as well as systems spanning sales, marketing, patient registration, digital health/front door, telehealth, donor mgmt., eligibility/benefit verification, RCM and patient billing, population health, care mgmt. and coordination, provider mgmt. including credentialing
• Prior experience in provider app portfolio analysis, rationalization, and modernization
• Prior experience in leading large managed services deals spanning infra, end-user computing, app dev and maintenance, technical and clinical helpdesk

Benefits:

• Competitive salary and benefits package
• Culture focused on talent development with quarterly growth opportunities and company-sponsored higher education and certifications
• Opportunity to work with cutting-edge technologies
• Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
• Annual health check-ups
• Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents

Values-Driven, People-Centric & Inclusive Work Environment:

Persistent is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.

• We support hybrid work and flexible hours to fit diverse lifestyles.
• Our office is accessibility-friendly, with ergonomic setups and assistive technologies to support employees with physical disabilities.
• If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment

Let’s unleash your full potential at Persistent - persistent.com/careers

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