Customer Service Executive / Voice - Inbound Process

Key Responsibilities

• Handle inbound calls from customers and provide prompt resolutions.
• Address customer queries, concerns, and requests with empathy and clarity.
• Maintain call quality standards and follow process guidelines.

Shift & Work Details

• Shift Timings: Between 8:00 AM to 8:00 PM (Any 10-hour shift)
• 9 working hours + 1-hour break
• Work Mode: On-site (Airoli)
• Working Days: 5 days working

Education: Any graduate can apply

• Experience:
• Freshers allowed
• Experienced candidates (up to 11 months or 1 year+) preferred
• Skills Required:
• Good verbal communication in English
• Basic computer knowledge
• Customer-handling skills

Salary Structure

• 011 months experience - 20,800k (In-hand)
• 1 year experience - 24,200k (In-hand)

Looking For Immediate Joiners

HR CONTACT : JANVI - 8452892475 ( What'sApp Number )

Job Types: Full-time, Permanent, Fresher

Pay: ₹20,800.00 - ₹24,200.00 per month

Benefits:

• Health insurance
• Provident Fund

Education:

• Bachelor's (Preferred)

Experience:

• Customer Service / BPO: 1 year (Preferred)

Language:

• Excellent English Communication (Preferred)

Work Location: In person