Job Title: Content, Community & Events Representative/Manager

Role Summary

We’re hiring a Content, Community & Events Representative to own end-to-end content creation, community engagement, and event execution—from writing and designing marketing assets to coordinating webinars, industry events, and partner activations.

This role also plays a key part in building and nurturing industry communities, strengthening brand visibility, and driving engagement with customers, partners, and professionals in the mining, manufacturing, and industrial AI ecosystem.

This is a hands-on role for someone who can move fast, stay organized, manage multiple stakeholders, and actively contribute to community engagement and brand growth.

Key Responsibilities

Content Creation & Campaign Support

• Write and adapt marketing content across channels, including:
• Ad copy (paid social/search/display)
• Social posts (organic + paid variations)
• Event promos (landing page copy, emails, speaker blurbs, agendas)
• Blogs, case studies, infographics, and other sales/marketing collateral
• Maintain consistent tone, messaging, and brand voice across campaigns and audiences
• Collaborate with internal stakeholders to gather input and convert technical ideas into clear, engaging marketing and thought-leadership content
• Support brand storytelling initiatives, highlighting product innovations, customer success stories, and industry insights

Community Building & Brand Engagement

• Build and nurture industry communities across LinkedIn, webinars, newsletters, and partner networks
• Drive engagement with professionals in mining, manufacturing, industrial AI, and process industries
• Manage and grow LinkedIn presence, professional groups, and audience engagement
• Support thought-leadership initiatives including expert panels, webinars, and community discussions
• Engage with industry influencers, customers, partners, and experts to expand brand reach and credibility
• Help position the company as a trusted voice in industrial AI, mining technology, and smart manufacturing

Event Coordination (Online + In-Person)

• Own end-to-end coordination of webinars, industry events, trade shows, and community meetups
• Manage event timelines, deliverables, approvals, and stakeholder communication
• Coordinate with internal teams and external vendors on:
• Event graphics and creative
• Copywriting and promotional materials
• Design needs and asset production
• Registration flows and attendee communications
• Ensure events are executed smoothly and strengthen brand presence and community engagement

Partnerships & Sponsorship Activation

• Build and manage long-term relationships with industry event organizers, communities, and partner organizations
• Coordinate sponsorship deliverables and ensure we maximize value beyond paid placements, including:
• Content syndication
• Webinars / co-marketing
• Email blasts
• Social promotion
• Community engagement initiatives
• Identify new partnership opportunities that expand brand reach and lead generation

Design & Creative Production

• Create and edit basic marketing visuals using Canva (required), such as:
• Social graphics
• Event banners and promos
• Simple infographics / one-pagers
• Ensure visual assets align with brand identity and campaign messaging
• Work with internal/external designers when more advanced design support is required

Event Logistics & Operations

• Manage logistics for in-person and hybrid events, including:
• Booth planning and shipment coordination
• Cross-border shipping requirements
• Working with customs brokers and handling drayage processes
• Vendor coordination, shipping schedules, and on-site readiness
• Track event inventory and ensure materials arrive on time and in good condition

Required Skills & Experience

• Proven experience creating marketing and community engagement content across multiple formats and channels
• Strong writing skills with attention to detail, grammar, and clarity
• Experience managing online communities, social engagement, or audience development
• Demonstrated experience coordinating webinars, industry events, or professional meetups
• Comfortable managing multiple stakeholders, vendors, and deadlines
• Basic graphic design capability and strong Canva proficiency
• Strong project management and organizational skills (able to run timelines and deliverables without constant oversight)

Nice-to-Have

• Experience in B2B SaaS, industrial technology, mining, manufacturing, or energy sectors
• Comfort communicating with technical audiences (engineers, geologists, manufacturing specialists) and translating complex topics into engaging content
• Experience supporting brand building, thought leadership, or industry communities

Industry: Software Development

Job Location: Hybrid / Remote (Based on candidate Location)

Position Start Date: Immediate

About the Company:

Our Company provides cutting-edge artificial intelligence and machine learning solutions to remove human error from industrial control rooms. Its machine learning algorithms and AI tools help continuous process plants improve productivity and reduce operational costs.

The company works with industries including mining & metals, oil & gas, petrochemicals, food processing, and manufacturing, helping organizations operate more efficiently and stay ahead. To know more visit our company website www.nwist.com

Job Type: Full-time

Pay: ₹300,000.00 - ₹1,500,000.00 per year

Ability to commute/relocate:

• Remote: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Can you summarize your relevant work experience and skills that you have to play this role.
• Please describe your experience hosting or moderating webinars, including the platform used and your responsibilities during the live session.
• Please briefly summarize your relevant experience in content creation, community building, and managing webinars or onsite events.
• Which types of onsite events have you worked on? (Select all that apply)

Options:

Trade shows / exhibitions

Industry conferences

Corporate events

Partner events / sponsorship activations

Networking meetups

None

• Have you managed event logistics such as booth materials, shipments, vendors, or event setup?
• Are you willing to join Immediately or within a week ? or what is your Notice Period
• Current CTC & Expected CTC:
• This role required working with our Canada team. Are you willing to work during evening shift?

Work Location: Remote