Primary Job Responsibilities

• Coordinate streaming of online classes.

• Handle tech-related queries from students.

• Address and resolve all technical grievances.

• Perform IT and related tasks.

Specific Knowledge & Skills

• Basic knowledge of computer functionalities.

• Good command over system hardware and software tools.

• Basic knowledge of MS Office.

• Strong communication and presentation skills.

Major KRA (SMART)

• Manage day-to-day technical operations for both offline and online classes.

• Maintain accurate data for daily scheduled classes.

• Resolve queries related to technical issues.