🚨 We’re Hiring | Customer Support Executive – Chat Process (International BFSI) 🚨

📍 Location: Gurugram (Work From Office)

🏢 Process: International BFSI Chat Support

🕒 Shift: 24/7 Rotational (5 Days Working | 2 Weekly Offs)

🚕 Cab Facility: Available (Within Hiring Zone)

🔹 Role Overview:

• Handle customer queries via live chat
• Manage multiple chats simultaneously
• Provide accurate support for financial products/services
• Ensure high-quality service & customer satisfaction
• Work in a fast-paced, high-volume environment

🔹 Eligibility:

✔ Graduate / Undergraduate

✔ Minimum 6 months BFSI experience (Mandatory)

✔ Typing Speed: 35+ WPM

✔ Excellent English Communication (Written & Verbal)

✔ Ability to handle multiple chats

🔹 Interview Process:

HR → Operations → Versant → Client Round

🌟 Ideal Candidate:

• Customer-focused mindset
• Strong multitasking skills
• Comfortable with rotational/night shifts
• Immediate joiners preferred