Tour Consultant – Job Role & Responsibilities

A Tour Consultant helps customers plan, book, and enjoy travel packages by providing expert advice and complete travel solutions.

Key Responsibilities

• Understand customer travel needs (destination, budget, dates)
• Suggest suitable tour packages (domestic & international)
• Explain itinerary, inclusions, exclusions, and policies clearly
• Handle bookings for flights, hotels, tours, and visas (if applicable)
• Coordinate with vendors, hotels, and transport providers
• Assist customers before and during travel
• Resolve customer queries and complaints professionally
• Maintain booking records and follow up with clients
• Promote company offers and special packages

Required Skills

• Good communication skills
• Basic knowledge of travel destinations
• Customer service skills
• Sales and negotiation ability
• Computer and booking system knowledge
• Problem-solving attitude

Job Type: Full-time

Pay: From ₹20,000.00 per month

Work Location: In person