Job Title: Telesales Executive

1. Overview:
The Telesales Executive plays a crucial role in driving sales and generating leads through outbound calls to potential customers. The objective is to effectively communicate the value of our products/services, convert leads into sales, and contribute to the company's growth while ensuring high levels of customer satisfaction.

2. Key Responsibilities:

• Conduct outbound calls to prospects and existing customers to promote products/services.
• Engage in meaningful conversations to understand customer needs and tailor solutions accordingly.
• Meet or exceed monthly sales targets and performance metrics.
• Maintain accurate records of calls, customer interactions, and sales outcomes in the CRM system.
• Follow up on leads generated from marketing campaigns and other sources.
• Address customer inquiries, handle objections, and provide information about product features and benefits.
• Collaborate with marketing and sales teams to optimize leads and improve sales processes.
• Continuously develop product knowledge to effectively articulate benefits and features to customers.
• Adhere to company policies and regulations while conducting telesales activities.

3. Technical Skills:

• Proficiency in using CRM software and telephony systems.
• Familiarity with Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong data entry skills and attention to detail.
• Ability to analyze sales data and reports to measure performance.

4. Required Qualifications:

• High school diploma or equivalent; a bachelor’s degree in business, marketing, or a related field is preferred.
• Proven experience in a telesales or telemarketing role (minimum of 1-2 years).
• Demonstrated track record of meeting sales targets.

5. Skills & Experience:

• Excellent verbal communication and interpersonal skills.
• Strong persuasion and negotiation abilities.
• Ability to handle rejection and remain motivated.
• Solid organizational and time management skills.
• Experience with outbound calling and familiarity with sales techniques.
• Ability to work independently and as part of a team.

We look forward to meeting driven individuals who are passionate about sales and customer service. If you possess the skills and experience outlined above, we encourage you to apply for the Telesales Executive position and become a valued member of our dynamic team.