Job Summary:

MNC JOBS INFO is seeking enthusiastic, self-driven, and dedicated individuals to join our growing team as Telecallers (Freshers Welcome). This is a remote role with comprehensive training provided, making it a perfect opportunity for students, recent graduates, or individuals looking to kick-start their careers in customer communication and support. No prior experience is required – we focus on potential and passion.
Key Responsibilities:

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Make outbound calls to potential customers and leads provided by the company.

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Respond to customer queries in a clear and concise manner.

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Provide accurate product/service information to clients.

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Follow call scripts and adhere to company procedures.

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Maintain call logs and update CRM systems.

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Meet daily/weekly call targets and contribute to team performance.

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Gather and document customer feedback to help improve service delivery.

• Required Skills and Qualifications:
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Minimum 10th pass; higher education is a plus.

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Strong verbal communication skills in English and/or local languages.

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Basic computer knowledge and familiarity with using the internet.

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A positive attitude, patience, and good interpersonal skills.

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Ability to follow instructions and scripts accurately.

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Willingness to learn and grow in a fast-paced remote environment.

• Experience:
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Freshers are highly encouraged to apply.

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Previous experience in telecalling, customer service, or BPO is an added advantage but not required.

• Working Hours:
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Flexible working hours available (Day shift/Night shift).

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Part-time and full-time positions are available.

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Weekend shifts optional based on availability.

• Knowledge, Skills, and Abilities:
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Basic understanding of sales and customer relationship management.

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Ability to work independently from a remote location.

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Comfort with using voice call platforms and CRM tools.

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Excellent listening and problem-solving skills.

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Time management and organizational ability.

• Benefits:
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Work from home convenience with zero commuting.

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Free training and onboarding provided by industry experts.

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Flexible working schedule to suit your lifestyle.

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Weekly/monthly performance-based incentives.

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Certificate of Experience/Completion for freshers.

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Opportunity to grow into full-time or leadership roles.

• Why Join MNC JOBS INFO?
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Supportive Environment: We value your growth and provide all the tools needed to succeed.

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Career Launchpad: Ideal opportunity for freshers and job seekers with no experience.

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Remote First: Enjoy the benefits of working from the comfort of your home.

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Diversity Friendly: Welcoming team culture regardless of background, gender, or experience.

• How to Apply:

Interested candidates can apply by sending their updated resume along with a short introduction message to us.