Role Overview

We are looking for a confident and well-spoken Telecaller / Patient Coordinator who can communicate with potential patients, explain treatment options, coordinate appointments, and help convert inquiries into confirmed visits.

Key Responsibilities

• Call and follow up with leads generated from Instagram, Google, website, and other platforms
• Explain basic dental treatments and guide patients about consultation appointments
• Schedule and manage patient appointments efficiently
• Maintain a record of patient inquiries and follow-ups
• Coordinate with the clinic team for smooth patient management
• Handle WhatsApp inquiries and respond to patient queries professionally
• Build trust with patients and encourage them to visit the clinic
• Required Skills
• Good communication skills in English, Hindi, and Telugu (preferred)
• Confident speaking and convincing ability
• Basic knowledge of sales or telecalling
• Polite, patient-friendly attitude
• Ability to handle multiple inquiries and maintain follow-ups
• Preferred Candidates
• Experience in telecalling, sales, customer service, or healthcare coordination
• Experience working in clinics, hospitals, or service industries will be an advantage
• Work CultureAt Project Smiles Dental, we maintain a professional, ethical, and patient-first environment. We value punctuality, good communication, and a positive attitude toward patient care.

Job Type: Full-time

Pay: ₹10, ₹32,106.60 per month

Benefits:

• Flexible schedule

Work Location: In person