Technical Support Specialist (EDI)

india, Tamil Nadu, Chennai

Full–time

Posted on: 4 days ago

Description

Manage and maintain all EDI Messages (ANSI and X12)

Error management on EDIFACT (ANSI/X12)

Deduction and correction of errors using AXWAY B2Bi tool; IBM MQ, MQ Explorer.

View, download and export logs from IBM Mainframe

Must be able to manage messages within Windows Network, Unix/Linux, mainframe. Coordinate with third party for message corrections.

CorporateDescription

With a fleet of 313 modern container ships and a total transport capacity of 2.5 million TEU, Hapag-Lloyd is one of the world’s leading liner shipping companies. In the Liner Shipping segment, the Company has around 14,000 employees and 400 offices in 140 countries. Hapag-Lloyd has a container capacity of 3.7 million TEU – including one of the largest and most modern fleets of reefer containers. A total of 133 liner services worldwide ensure fast and reliable connections between more than 600 ports on all the continents. In the Terminal & Infrastructure segment, Hapag-Lloyd has equity stakes in 21 terminals in Europe, Latin America, the United States, India and North Africa. Around 3,000 employees are assigned to the Terminal & Infrastructure segment and provide complementary logistics services at selected locations in addition to the terminal activities.

OrganizationDescription

Organization Description :

Technology center in Chennai

Welcome to Hapag-Loyd Technology Center Chennai: Where Innovation Thrives

Hapag-Lloyd Technology Center Chennai, located in the Chennai World Trade Center, is more than just a captive center; it's a beacon of technological innovation. Hand in hand, with two other Hapag-Lloyd IT Hubs in Hamburg (Germany) and Gdansk (Poland), we are ushering in a new era of IT excellence.

Hapag Lloyd Technology Center was opened on June 1st, 2023, with a goal to rapidly expand, envisioning a team of 400+ experts in the coming years.

HLTC Leaders of Innovation

Leading HLTC Chennai are Balamurugan Palanivelu (CEO), Balaji Ramamoorthy (CTO), Vaishali Shetty (CHRO), and Sameer Saxena (CFO).

At Hapag-Lloyd Technology Center, our team is in constant expansion mode. Join us as we continue to grow and innovate! Your expertise can play a vital role in our dynamic and evolving environment.

Global Excellence in IT – Trusted Parter to Grow Your Career

Our Global ONE IT operates across three strategic hubs worldwide: Germany, Poland, and India. Together, we are dedicated to perfecting Hapag-Lloyd's IT solutions. With nearly 200 years in the business, innovation has always been in our DNA.

Our enduring presence makes us a reliable employer for those seeking a workplace that successfully adapts to a changing world, embracing ecological trends and innovation. At Hapag-Lloyd, your work is not only engaging but also has a real impact on our reality.

As we continue to evolve and enhance our market position, we are actively seeking the best IT experts to bring their diverse perspectives to our team.

Join us and be part of a team that is driving innovation, ecological responsibility, and excellence in IT. Your career will thrive with us!

https://www.hapag-lloyd.com/en/company/career/working-in-tech/our-offices/office-chen.html

Perks and Benefits at HLTC :

Recreation: Play area with PS5, Table Tennis, Foosball, Carrom, and Chess

Financial & Health: Provident Fund, Gratuity, Performance Bonus, Medical Insurance, Leave Travel Allowance

Work-Life Balance: Hybrid model after 3 months based on Manager's approval (3 days in office, 2 days WFH), Generous Leave Policies

Facilities: Car/Bike Parking, Food Court, Modern Office Environment

Professional Development: HL Academy - Training Programs, Career Growth Opportunities, Employee Referral Policy,IJP.

Qualifications
  • Bachelor’s degree.
  • A degree in computer science or a related topic would be an added advantage. Experience in 2nd level support for EDIFACT
  • Experience using AXWAY B2Bi tool Extensive hands-on experience in IBM MQ
  • Ability to use the MQ Explorer and also navigate using commands Experience working in IBM Mainframe
  • Understanding of the jobs running in the Mainframe machines Hands-on experience in Unix and z/OS platform
  • Ability to understand the shell scripts and modify (on need basis) Ability to understand the complex architecture
  • Good to have exposure in SSL certificates handling and implementation Good to

  • have experience in using JIRA, Confluence

    Responsibilities
  • Personal Attributes:
  • Strong teamwork and collaboration skills.
  • Basic or end to end knowledge in Shipping Life cycle.
  • Continuous learner who keeps up-to date with technology trends and best practices. Attention to detail and a passion for resolving complex technical challenges.

  • Additional Notes:
  • Preferably immediate Joining or a minimum of notice period. Ready to work in 24x7 shift, including night shifts.
  • Willingness to work in perennial night shifts
  • Ready to re-locate near office location in case staying away from office area