Technical Sales Coordinator (BTS - Building Technology Solutions) , 0-4 yrs exp , Kochi (Edapally)

Job Title: Sales Coordinator

Qualification: B.Tech / Diploma Mechanical / Electrical / Civil or similar

Working Hours and Days: Monday to Friday (10:30 am to 7:30 PM)

Salary: 40000 /- per month

Job Location : Edapally , Kochi (Work from Office only)

Skills Needed: English communication skills

Technical Skills:

- AV & UCC - Audio Solutions
- - ELV & Security - Master Clock System
- - Security Solutions
- - Digital Signage & Video Wall
- - ELV & Security - Scanners & Detector
- - AV & UCC - Video Solutions
- - UCC SOLUTIONS
- - AV & UCC - AV Switching and Control
- - Grey Space Data Center
- - White Space Data Center

Responsibilities:

To provide effective back-office sales and marketing support for the sales and marketing team in a timely manner within the company standards, policies and procedures

Expectations:

Provide proactive and efficient support in all sales and marketing related services to salespersons for the major Key Account Customers.

Take proper and timely actions based on the company SOP, ‘Sales Force CRM,’ and D365. Continuously learn all company ERP systems in coordination with the company IT and CRM Team.

Follow up on customer payments and send SOA.

Updating stock inventory and preparation of Stock request

Document Control: Keep and maintain all principals' pricelists and catalogs.

Prepare quotations in the pre-defined formats as required by the sales team and if necessary, on clients' online portals.

Where required, coordinate with suppliers and principals of various products and services the company offers, ensuring accurate information and communication channels are maintained between all stakeholders.

Process Sales Orders, Purchase Orders and any other Trade Finance Documents required in the complete sales process.

Learn and advise customers on the company’s ‘Sales – Terms & Conditions’ where required.

Have a proper and in-depth understanding of various INCOTERMS and ensure all relevant terms are included in quotations and other sales-related documents.

Fair knowledge on various payment instruments including but not limited to Advance Payment Terms, Letter of Credits, Bank Guarantees etc.

Ability to read and understand customer purchase orders, letter of intents, sales contracts etc.

Ensure compliance, including timely submission of quotations and delivery of materials and services within the timelines provided by customers and sales personnel.

Understand various insurance-related requirements in the Sales Process and arrange them in coordination with the Admin Team.

Where warranties are involved in product supplies, keep proper records and ensure all support until the end of the warranty period.

Ensure 100% retention of all Key Account Customers by proactively understanding their various needs, diarizing them daily, and providing ultimate solutions in cooperation with the sales team.

Continuous learning of company products and services, including technical specifications etc. where required, and ensure 100% accuracy in various customer needs including understanding their RFQs, Product Compliance Statement preparation and submittals etc.

Work closely with Finance, Credit Control, Logistics and Supply Chain teams throughout the complete sales process.

Archive incoming/outgoing documents. Follow up on and consolidate various reports and tasks for team members and the Unit Head.

Follow up on sales activities in the absence of individual salespersons.

Evaluate, check, measure and improve the quality of submittals.

Prepare presentations using MS Office and any other software required by the Head.

Ensure all Sales process and procedures are in line with company ISO standards by coordinating with company ISO MR.

Make necessary suggestions to the unit Head for any improvements in process for efficient functioning of the unit.

Interested candidates are requested to share their updated resumes to or contact +91-XXXXXXXXXX

Work Location: In person