Technical Customer Support

Full–time

Posted on: 2 days ago

Technical Customer Support Executive – Email & Chat Process
  • *Location:** Navi Mumbai

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    We are hiring enthusiastic and customer-focused individuals for the role of **Technical Customer Support Executive**. The position involves assisting customers through email and chat support, ensuring timely and accurate resolutions while maintaining high service standards.

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  • Eligibility Criteria :-
  • Education :-
  • HSC with a minimum of 6 months of experience
  • *OR**
  • Graduate Fresher (any discipline)
  • Minimum 6 months experience required for HSC candidates
  • Fresh graduates are welcome to apply*

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  • *Key Skills Required**
  • Excellent written and verbal communication skills
  • Strong problem-solving skills
  • Customer-focused approach
  • Basic computer proficiency
  • *Job Responsibilities**
  • Handle customer queries via email and chat support
  • Provide assistance and resolve issues efficiently
  • Ensure accurate and timely responses
  • Maintain documentation of customer interactions
  • Deliver high levels of customer satisfaction

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  • *Salary**

  • ₹25,000 – ₹27,000 per month

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    Candidates with strong communication skills are encouraged to apply.

    Contact HR Sumedha - +91-XXXXXXXXXX

    Pay: From ₹20,000.00 per month

    Benefits:
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid sick time
  • Provident Fund

Work Location: In person