Job Summary Synechron is seeking a proactive and detail-oriented Technical Business Analyst to join our FinTech product development team. In this role, you will be responsible for gathering, analyzing, and documenting business and technical requirements for digital payments, wallets, trading systems, and related FinTech platforms. Working within an Agile framework, you will collaborate with product owners, architects, and development teams to deliver secure, compliant, and high-performance solutions. Your ability to translate complex workflows into technical specifications will be key to driving project success and ensuring alignment with business goals. Software Requirements Required: MS SQL Server, Jira, Confluence, Azure DevOps (ADO), Microsoft Excel, API documentation (JSON, XML) Preferred: Data flow diagramming tools, modeling tools, API integration tools, risk management and compliance systems knowledge Experience level: 5+ years in a similar Business Analyst or technical analyst role supporting FinTech or enterprise platforms Overall Responsibilities Collect, analyze, and clearly document functional and non-functional requirements for FinTech applications and workflows Write detailed user stories, epics, and acceptance criteria aligned with Agile best practices and ensure they meet “Definition of Ready” standards Maintain comprehensive traceability matrices to track requirements across the SDLC and ensure regulatory compliance Break down complex workflows into discrete, buildable components using SQL, data flow diagrams, and pseudo-code Collaborate with Solution Architects, QA, and development teams to validate and refine requirements and design solutions Support Agile ceremonies, including backlog refinement, sprint planning, demos, and retrospectives Assist QA and UAT teams to validate features and ensure quality deliverables Proactively identify project risks, dependencies, and gaps in compliance or security standards Technical Skills (By Category) Programming Languages: Not typically required, but familiarity with SQL and scripting for requirement validation is essential Preferred: Basic understanding of APIs (JSON/XML) for requirement discussions Databases/Data Management: MS SQL Server, data validation, data integration workflows, query writing, and data reconciliation Cloud Technologies: Basic knowledge of cloud platforms (Azure, AWS, GCP) for understanding deployment and integration contexts (preferred) Frameworks and Libraries: Not applicable; focus is on requirement analysis, documentation, and process mapping Development Tools & Methodologies: Jira, Confluence, Azure DevOps, Agile/Scrum practices, requirement traceability tools Security & Compliance: Understanding of regulatory standards such as GDPR, AML, KYC, and privacy protocols (preferred) Experience Requirements 5+ years of experience in business analysis, technical analysis, or system analysis within FinTech, banking, or enterprise platforms Proven experience in requirements gathering, documentation, and process flow analysis Familiarity with API integrations, SQL, and data flow modeling Experience supporting Agile/Scrum teams in delivering complex projects Industry experience in payments, digital wallets, trading, or regulatory reporting is preferred; equivalent experience in large enterprise IT projects also acceptable Day-to-Day Activities Engage with business stakeholders, product owners, and technical teams to collect and clarify requirements Document detailed user stories, acceptance criteria, and technical specifications Map workflows, process flows, and data flows using diagrams and pseudo-code Maintain and update traceability matrices aligning with project lifecycle stages Participate in Agile ceremonies to prioritize, refine, and plan deliverables Support testing activities by providing clear requirements and resolving queries during UAT Track dependencies, risks, and compliance issues, escalating as needed Collaborate with cross-functional teams to refine product features and ensure delivery timelines Qualifications Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field 5+ years of experience as a Business Analyst, System Analyst, or equivalent within a financial or enterprise environment Certifications such as CBAP, CCBA, or Business Analysis certifications are advantageous Deep understanding of FinTech products, regulatory standards, and data integration processes Strong analytical and problem-solving skills, with attention to detail Excellent communication skills, with the ability to convey technical information clearly to non-technical stakeholders Professional Competencies Critical thinking and analytical skills to understand complex workflows and identify gaps Strong communication and stakeholder management abilities Leadership qualities and team collaboration skills Adaptability to changing project scopes and regulatory environments Focus on delivering accurate, comprehensive documentation and solutions Time management skills to prioritize tasks efficiently in a fast-paced setting SYNECHRON’S DIVERSITY & INCLUSION STATEMENT Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. Candidate Application Notice At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets. For more information on the company, please visit our website or LinkedIn community. At Synechron, we are committed to integrating sustainability into our business strategy, ensuring responsible growth while minimizing environmental impact. Employees play a key role in driving our sustainability initiatives, from reducing our carbon footprint to fostering ethical and sustainable business practices across global operations. All positions are required to adhere to our Sustainability and Health Safety standards, demonstrating a commitment to environmental stewardship, workplace safety, and sustainable practices. Not finding the right fit? Let us know you're interested in a future opportunity by clicking Get Started below or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!