Job Title: Team Lead – Hospital Billing (RCM)

Department: Revenue Cycle Management

Location: Hitech City, Hyderabad

Shifts : Night Shifts

Job Summary:

Responsible for leading the hospital billing team (20 Agents), ensuring timely and accurate claim submissions, resolving billing issues, and meeting performance targets. Supports process improvement, compliance, and team development.

Key Responsibilities:

• Supervise hospital billing staff (UB-04 claims)
• Ensure accurate and timely claim submissions
• Monitor productivity and quality metrics
• Resolve escalated billing and denial issues
• Collaborate with internal teams to address billing challenges

Requirements:

• 4+ years of hospital billing (RCM) experience
• 1+ year in a team lead or supervisory role
• Strong knowledge of payer rules and billing software
• Excellent leadership and communication skills
• Familiarity with CMS and HIPAA guidelines