Strong technical acumen should be exhibited when dealing with complex customer issues. Strong configuration knowledge of various RAN Solution in MSRBS/DSS/CA Should able do tracing and complex logs analysis for RAN Nodes Must have call flows, protocols, and Interface related knowledge in 5G RAN network Ability to technically analyze and approve solution implementation for the customer An exceptional troubleshooting skill is required to solve the customer issues without escalating to the next level for competence units. Transport and Core network basic troubleshooting Must have worked in a telecom support/care/Level2/R&D/Integration function earlier Well versed with the customer support process The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world's toughest problems. You´ll be challenged, but you won't be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. learn more. We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disability please reach out to Contact us Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work® Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture. Primary country and city: India (IN) || Mumbai Req ID: 781346