Hiring for Leading ITES Company In Gurgaon for Customer Support ProfileKey Highlights:1: Graduate/UG with 1 Year Chat Support Experience2: Candidate Must Not Have Any Exams in the Next 6 Months3: 24x7 Shifts4: 5 Days Working5: Both Side Cabs6: Excellent Communication Skills7: Immediate Joiners PreferredA Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3)Landmark : Near Hotel NirulasWalkin Time : 11 am to 3 PmRitika @ 8299619074,Satya @ 7989280521,Shadiya @ 7898822545 Whatsapp Your CV @ 9721919721Key Responsibilities:Responding to customer inquiries:Answering questions about products or services, providing information, and offering guidance. Resolving customer issues:Troubleshooting problems, addressing complaints, and finding solutions to customer concerns.Providing support:Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions:Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting:Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.