Software Engineer II - Spring Boot/Java & app Support You’re ready to gain the skills and experience needed to grow within your role and advance your career — and we have the perfect software engineering opportunity for you. As a Software Engineer II at JPMorganChase within the Consumer and community banking, you are part of an agile team that works to enhance, design, and deliver the software components of the firm’s state-of-the-art technology products in a secure, stable, and scalable way. As an emerging member of a software engineering team, you support a spring boot-based framework (Photon) and its associated services. The Framework is used by thousands of JPMC (JPMorgan Chase) software engineers. Our product is at the heart of the cloud enabled modern microservices based applications that power our business. Job responsibilities • Handle the level 1 & 2 product support tickets and own them to resolution with customer satisfaction. • Collaborate with internal stakeholders and partners to maintain service level and delivery obligations. • Be an active participant in the refinement and growth of our product and services. • Identify and clear any roadblocks while monitoring performance and issue resolution with internal partners. • Ensure training and product knowledge transfers are conducted as required. • Contribute to product documentation and knowledge-based articles and maintain them to help customers resolve issues without further escalation. • Recommend technical and process improvements where possible to improve the overall effectiveness or marketability of a product Required qualifications, capabilities, and skills • Formal training or certification on software engineering concepts and 2+ years applied experience • Tech Support management background with Java and Spring knowledge • Any experience and/or knowledge of cloud computing, Spring Boot, Kafka, databasess. • Strong communication skills to partner effectively with cross-functional stakeholders • Self-managed to execute multiple concurrent initiatives in a fast-paced results and performance-driven environment • Strong ability to analyze issues & problems, recommend solutions, and communicate effectively & confidently (both verbal and written) • Strong documentation and reporting skills • True passion for making a frictionless product support process while being obsessed with the client experience Preferred qualifications, capabilities, and skills • Familiarity with modern front-end technologies • Exposure to cloud technologies – AWS and Kubernetes More about this Software Engineer II - Spring Boot and Java Application Support job JP Morgan Services India Pvt Ltd is aggressively hiring for the job profile of Software Engineer II - Spring Boot and Java Application Support at undefined in null locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect as a Software Engineer II - Spring Boot and Java Application Support in JP Morgan Services India Pvt Ltd in undefined? Ans. You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for Software Engineer II - Spring Boot and Java Application Support in JP Morgan Services India Pvt Ltd in undefined? Ans. The candidate should have completed undefined degree and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in undefined to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have undefined skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Both Male and Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in undefined at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is . For more details, download apna app and find Full Time jobs in undefined. Through apna, you can find jobs in 74 cities across India. Join NOW!