As a Senior Technical Writer for our cutting-edge Agentic AI platform, your role is crucial in translating complex AI systems into transparent, structured, and scalable documentation for enterprise and developer audiences. Located in Chennai, with over 5 years of experience, you will lead the end-to-end documentation lifecycle and collaborate closely with AI engineers, product managers, architects, UX, and developer teams to shape how customers and developers understand and adopt our platform.

• *Key Responsibilities:**
- **Documentation Ownership & Strategy**
- Own the complete documentation lifecycle for the Agentic AI platform
- Define standards, templates, and governance models
- Structure scalable documentation architecture
- Establish best practices for versioning, release notes, and change logs

- **Technical Documentation**
- Create and maintain API documentation (OpenAPI/Swagger), developer guides & SDK documentation, integration guides, architecture overviews, configuration & deployment documentation, knowledge base articles, and release notes
- Document AI agent orchestration workflows, model integrations, prompt configurations, and automation logic
- Translate complex AI and system concepts into clear, actionable documentation for technical and semi-technical audiences

- **Cross-Functional Collaboration**
- Partner with Engineering, DevOps, and Product teams
- Participate in sprint planning and release cycles
- Review feature designs to proactively plan documentation

- **Process & Continuous Improvement**
- Implement documentation tools (Confluence, Markdown, Git-based docs, portals)
- Ensure documentation quality, accuracy, and consistency
- Continuously improve content based on user feedback and product updates

• *Required Qualifications:**
- Bachelors degree in Technical Communication, Computer Science, Engineering, or related field
- 5+ years of technical writing experience (minimum 2 years in SaaS/product companies)
- Strong understanding of REST APIs, Microservices architecture, Cloud platforms (AWS/Azure/GCP), and SDLC
- Experience with OpenAPI/Swagger, ability to understand JSON, YAML, and basic Python/JavaScript snippets
- Experience in Agile/Scrum environments
- Excellent written and verbal communication skills

• *Preferred Qualifications:**
- Experience documenting LLM-based platforms
- Understanding of Agentic AI concepts & orchestration frameworks
- Experience with developer-first documentation models
- Exposure to Docs-as-Code (Git-based workflows)
- Experience supporting enterprise products As a Senior Technical Writer for our cutting-edge Agentic AI platform, your role is crucial in translating complex AI systems into transparent, structured, and scalable documentation for enterprise and developer audiences. Located in Chennai, with over 5 years of experience, you will lead the end-to-end documentation lifecycle and collaborate closely with AI engineers, product managers, architects, UX, and developer teams to shape how customers and developers understand and adopt our platform.

• *Key Responsibilities:**
- **Documentation Ownership & Strategy**
- Own the complete documentation lifecycle for the Agentic AI platform
- Define standards, templates, and governance models
- Structure scalable documentation architecture
- Establish best practices for versioning, release notes, and change logs

- **Technical Documentation**
- Create and maintain API documentation (OpenAPI/Swagger), developer guides & SDK documentation, integration guides, architecture overviews, configuration & deployment documentation, knowledge base articles, and release notes
- Document AI agent orchestration workflows, model integrations, prompt configurations, and automation logic
- Translate complex AI and system concepts into clear, actionable documentation for technical and semi-technical audiences

- **Cross-Functional Collaboration**
- Partner with Engineering, DevOps, and Product teams
- Participate in sprint planning and release cycles
- Review feature designs to proactively plan documentation

- **Process & Continuous Improvement**
- Implement documentation tools (Confluence, Markdown, Git-based docs, portals)
- Ensure documentation quality, accuracy, and consistency
- Continuously improve content based on user feedback and product updates

• *Required Qualifications:**
- Bachelors degree in Technical Communication, Computer Science, Engineering, or related field
- 5+ years of technical writing experience (minimum 2 years in SaaS/product companies)
- Strong understanding of REST APIs, Microservices architecture, Cloud platforms (AWS/Azure/GCP), and SDLC
- Experience with OpenAPI/Swagger, ability to understand JSON, YAML, and basic Python/JavaScript snippets
- Experience in Agile/Scrum environments
- Excellent written and verbal communication skills

• *Preferred Qualifications:**

- Experience documenting LLM-based platforms
- Understanding of Agentic AI