Job Description

Reports preparation as per Control Tower which is majorly Excel exercise.

• Origin ASL Failure Study & Correction (Daily)
• EDD Performance Tracking (Daily)
• High Aging Beyond Cases Control (Daily)
• 2nd/3rd Attempt Delivery Follow-up (Daily)
• ALT Instruction Coordination (Daily)
• Caress Complaints Follow-up (Daily)
• Non-receipt Cases (Daily)
• No-info Cases Flashing (Daily)
• CPU Productivity Support (Daily)
• Monthly Etail MIS (Monthly)
• Support to Regional Etail Manager (As Needed)
• Sunday Delivery Monitoring (Weekly)
• High Escalation Follow-up (Daily)
• Critical Codes Follow-up (Daily)
• CPU Ops Support & Interviews (Daily)
• Early Morning Processing Monitoring (Daily)
• New Office/DA Planning (As Required)
• Any new project handling which requires compiling data and analysing the Requirements.