Senior Engineer- Fixed Line

india, Uttar Pradesh, Noida

Full–time

Posted on: 6 days ago

Ability to work under pressure, manage multiple priorities, and lead during crisis situations. You will bring Good knowledge in IP Networking Protocols like OSPF, ISIS, BGP, MPLS, LDP, L2VPN, L3VPN, BFD, Segment Routing. Understanding of Switching VLAN, STP, RSTP, MSTP, VRRP, HSRP. Telecom knowledge (2G, 3G, 4G, 5G Service Flow & Interfaces). 5-10 years of relevant in IP Domain End-to-end understanding of Broadband and Enterprise business processes, service flows, and cross-domain roles & responsibilities. Act as a key driver and mentor for teams managing Broadband, Enterprise IP, Core, Access, and Transmission network activities. Initiate, drive, and govern Preventive & Corrective Maintenance activities across Broadband & Enterprise Network layers. Maintain a strong SLA/WLA focus with a result-oriented approach, ensuring commitments are consistently met. Strong problem identification, troubleshooting, and resolution skills; manage escalations and perform timely follow-ups (CSR) with internal and external stakeholders. Perform in-depth Network Performance Analysis, proactively investigate anomalies, and recommend optimization measures. Collaborate with Customers, 3PPs (Third Party Providers), and related stakeholders for quick resolution of network issues. Ensure smooth and quality service/system handover from Project to Operations, including Acceptance Test Agreement compliance. Lead troubleshooting, Root Cause Analysis (RCA), and issue resolution across configuration, hardware, and software domains. Manage and coordinate during outages, emergency situations, and high-priority incidents with a structured communication flow.