Apply Now

SENIOR BUSINESS ANALYST AND PROJECT MANAGER

Apply Now

COUNTRY

United States

FORMAT

On-site

Svitla Systems Inc. is looking for a Senior Business Analyst and Project Manager for an on-site full-time (40 hours per week) position in Charlotte, NC, USA. Our client is a non-profit agency that provides training to help people with disabilities develop and maintain independent living skills.

You'll serve as the primary bridge between business stakeholders and a remote software development organization. The role owns discovery and requirements definition, translates current-state business workflows into detailed documentation, and leads delivery execution to ensure the engineering team builds the right solution with clarity, speed, and quality.

REQUIREMENTS

• Proven experience managing software development projects and software delivery teams.
• Demonstrated experience managing a software development team that is entirely remote, including nearshore and/or offshore team members.
• Exceptional English communication skills, including the ability to lead frequent discussions with business stakeholders and internal team leaders to understand business workflows and operating processes.
• Strong expertise in documentation with a track record of capturing complex workflow conversations and producing detailed, clear handoff documentation suitable for engineering implementation.
• Strong facilitation skills, including the ability to drive meetings to outcomes, manage competing priorities, and reduce ambiguity through structured thinking and follow-through.

NICE TO HAVE

• PMI certification or something similar from a project management perspective.
• Experience working in environments with sensitive data, confidentiality constraints, or regulated business processes.
• Understanding of Agile delivery (Scrum or Kanban), backlog management, and practical requirements decomposition.
• Experience creating process maps and workflow diagrams using standard tools (e.g., Visio, Lucidchart, Miro, FigJam, or similar).
• Familiarity with standard delivery tooling such as Jira, Azure DevOps, Confluence, SharePoint, or similar platforms.

RESPONSIBILITIES

• Lead stakeholder interviews, working sessions, and process walkthroughs to deeply understand how work is performed today, why it is performed that way, and what constraints exist.
• Capture and document current-state and future-state business workflows in clear, detailed, and implementation-ready formats for engineering handoff.
• Produce high-quality project artifacts such as business requirements, functional requirements, user stories, acceptance criteria, workflow diagrams, process narratives, and decision logs.
• Own the project plan and execution cadence, including scope control, milestone planning, dependency tracking, RAID management (risks, assumptions, issues, dependencies), and status reporting.
• Partner with business leaders to define priorities, clarify scope boundaries, and drive timely decisions when trade-offs are required.
• Manage and coordinate a fully remote software development team, including nearshore and/or offshore resources, ensuring alignment, accountability, and delivery predictability.
• Translate business intent into practical delivery increments, ensuring requirements are unambiguous and testable, and that stakeholder expectations match delivery reality.
• Facilitate sprint planning, backlog grooming, daily coordination touchpoints, demos, UAT readiness, and release planning as needed.
• Maintain rigorous documentation discipline so that engineering and QA teams can build and validate features with minimal rework and minimal ambiguity.
• Ensure stakeholder communication is continuous, professional, and precise, with clear written follow-ups that document outcomes, decisions, and next steps.

WE OFFER

• US and EU projects based on advanced technologies.
• Competitive compensation based on skills and experience.
• Flexibility in workspace, either remote or our welcoming office.
• Bonuses for article writing, public talks, and other activities.
• Free tech webinars and meetups organized by Svitla.
• Regular corporate online activities.
• Awesome team, friendly and supportive community!

ABOUT SVITLA

Svitla Systems is a global digital solutions company headquartered in the U.S. and operating across the Americas, Europe, Asia, and APAC. Since 2003, we have served a wide range of clients — from innovative start-ups to Fortune 500 companies.

Our success is built on partnership. By integrating seamlessly with clients’ teams, we create lasting collaborations that drive real results.

We are strong advocates of workplace flexibility, remote culture, individual approach to professional and personal growth.

Svitla is proud to be an equal opportunity employer. All qualified applicants will receive consideration for cooperation without regard to age, gender identity, sexual orientation, religion, race, color, national origin, disability, or any other characteristic protected by applicable law.

Our global mission is to build a business that contributes to wellbeing of our partners, personnel, and their families, improves our communities, and makes a lasting difference in the world.

Together, we are coding a brighter tomorrow — and living it.

Join us!

LET'S MEET IN PERSON

Olha Romanenko

RECRUITER

Email:

O.romanenko@svitla.com

LinkedIn:

Olha Romanenko