Senior Associate - Key Account Management - Gurgaon

Full–time

Posted on: 8 days ago

As a Key Account Manager, your role involves managing key client relationships to ensure high levels of satisfaction and retention. You will be responsible for developing and executing account plans to drive business growth and revenue expansion. Collaborating with internal teams is crucial to deliver exceptional client service and support. Your keen eye for identifying new opportunities for upselling and cross-selling within existing accounts will be essential. Additionally, analyzing market trends and competitor activity to inform strategic decision-making is a key aspect of your role.

Key Responsibilities:
- Manage key client relationships to ensure high levels of satisfaction and retention
- Develop and execute account plans to drive business growth and revenue expansion
- Collaborate with internal teams to deliver exceptional client service and support
- Identify new opportunities for upselling and cross-selling within existing accounts
- Analyze market trends and competitor activity to inform strategic decision-making

Qualifications Required:
- 2-4 years of experience in Key Account Management or related field (e.g., Client Account Management)
- Proven track record of success in managing multiple clients simultaneously
- Strong understanding of Key Client Management principles, including relationship building, communication, and problem-solving skills
- Ability to work effectively under pressure, prioritizing tasks efficiently while meeting deadlines As a Key Account Manager, your role involves managing key client relationships to ensure high levels of satisfaction and retention. You will be responsible for developing and executing account plans to drive business growth and revenue expansion. Collaborating with internal teams is crucial to deliver exceptional client service and support. Your keen eye for identifying new opportunities for upselling and cross-selling within existing accounts will be essential. Additionally, analyzing market trends and competitor activity to inform strategic decision-making is a key aspect of your role.

Key Responsibilities:
- Manage key client relationships to ensure high levels of satisfaction and retention
- Develop and execute account plans to drive business growth and revenue expansion
- Collaborate with internal teams to deliver exceptional client service and support
- Identify new opportunities for upselling and cross-selling within existing accounts
- Analyze market trends and competitor activity to inform strategic decision-making

Qualifications Required:
- 2-4 years of experience in Key Account Management or related field (e.g., Client Account Management)
- Proven track record of success in managing multiple clients simultaneously
- Strong understanding of Key Client Management principles, including relationship building, communication, and problem-solving skills
- Ability to work effectively under pressure, prioritizing tasks efficiently while meeting deadlines