At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Skills

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Respond effectively to the diverse perspectives, needs, and feelings of others.
• Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness, enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

The Opportunity

When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you’ll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You’ll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.

As part of the Business Application Consulting team you analyze complex problems and deliver quality solutions for our Salesforce B2B Commerce Cloud clients. As a Senior Associate you build meaningful client connections while mentoring junior team members and navigating the complexities of client engagements. This role offers the chance to deepen your technical skills and enhance your personal brand while contributing to impactful projects in a dynamic environment.

Responsibilities

• Respond effectively to diverse perspectives and needs
• Utilize various tools and methodologies to generate innovative ideas
• Apply critical thinking to dissect complex concepts
• Understand project objectives and their alignment with overall strategy
• Develop a thorough understanding of changing business contexts
• Mentor junior team members to enhance their skills
• Collaborate with stakeholders to promote project success
• Maintain exceptional standards in deliverables

What You Must Have

• Bachelor's Degree
• 4 years of experience in Salesforce Service
• Strong understanding of professional and technical standards

What Sets You Apart

• Bachelor's Degree in Technology preferred
• Skilled in utilizing diverse problem-solving methodologies
• Excelling in critical thinking and analytical skills
• Developing a deeper understanding of changing business contexts
• Responding effectively to diverse perspectives and needs
• Using a broad range of tools to generate new ideas
• Interpreting feedback to inform insights and recommendations
• Maintaining professional and technical standards