Sales Support

Location

Jaipur, Rajasthan

Salary Range

₹20,000 - ₹30,000 per month

Employment Type

Full-time

About South Asian Chemtech

South Asian Chemtech is a leading chemical supply company specializing in providing high-quality chemical products and solutions to industries across the region. We pride ourselves on excellence, reliability, and customer-centric service delivery.

Role Overview

The Sales Support Executive will play a crucial role in supporting our sales team and driving business growth. This position bridges communication between the sales department, clients, and internal teams. The ideal candidate will be proactive, detail-oriented, and skilled in managing multiple responsibilities simultaneously to ensure seamless sales operations and client satisfaction.

Key Responsibilities

• Conduct cold calls to qualified leads and prospects, following up on potential business opportunities to expand the customer base
• Track and follow up on pending payments from clients, ensuring timely collection and maintaining healthy cash flow
• Serve as the primary point of contact for client inquiries, concerns, and requests, providing timely and professional responses
• Coordinate with clients regarding order confirmations, delivery schedules, and product specifications
• Liaise with the sales team to provide updates on client interactions, feedback, and market insights
• Coordinate with the dispatch and inventory teams to ensure accurate order fulfillment, timely shipments, and inventory management
• Maintain and update customer relationship management (CRM) system with accurate contact information, interaction history, and transaction details
• Prepare comprehensive sales reports, activity summaries, and performance metrics for management review

Required Qualifications

• High school diploma or equivalent; bachelor's degree in business, commerce, or related field is preferred
• Proven experience in sales support, customer service, or a related role (1-2 years preferred)
• Strong communication skills in English and Hindi; regional language proficiency is a plus
• Proficiency in MS Office (Excel, Word, PowerPoint) and email management
• Experience with CRM software is preferred; willingness to learn new systems
• Basic understanding of chemical products or B2B sales processes is advantageous

Desired Skills

• Excellent communication and interpersonal abilities
• Strong organizational and time management skills
• Ability to multitask and handle high-pressure situations with professionalism
• Detail-oriented with excellent attention to accuracy
• Problem-solving mindset and proactive approach to challenges
• Team player with the ability to work collaboratively across departments
• Customer-centric approach with commitment to delivering exceptional service

Benefits

• Competitive salary package within the specified range
• Health insurance and wellness benefits
• Professional development and training opportunities
• Performance-based incentives and bonuses
• Friendly and supportive work environment
• Clear career growth and advancement opportunities

Work Environment

This position requires working in an office environment in Jaipur with regular interaction with clients, internal teams, and vendors. The role may occasionally require flexible hours to accommodate client needs and urgent matters.

Application Instructions

Interested candidates are invited to submit their resume, a cover letter, and contact information via email to:

divya.jha@cbt.ind.in

Shortlisted candidates will be contacted for interviews. We thank all applicants for their interest and will respond to selected candidates only.

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person