As the Sales Manager for Energy Services at Alfa Laval India, your role will involve managing and driving sales growth within key accounts and distribution channels for the installed base. You will be responsible for nurturing relationships with strategic customers, offering tailored service solutions, and ensuring customer satisfaction. Collaboration with internal departments to implement strategies for growing the service sales portfolio will be a key aspect of your job.

Key Responsibilities:
- Develop and maintain strong, long-term relationships with key accounts to ensure customer retention and loyalty.
- Understand customer needs and provide tailored service solutions.
- Identify new business opportunities and areas for expanding service offerings within key accounts.
- Coordinate with internal teams to deliver excellent service and product support.
- Monitor customer satisfaction and promptly resolve any issues or concerns.

Distribution Channel Management:
- Manage and grow the distribution network by establishing strong relationships with partners.
- Collaborate with Channel Partners to ensure alignment with sales targets, pricing, and promotional activities.
- Train and support distributors on service offerings, sales techniques, and product updates.
- Monitor distributor performance and work on strategies to enhance sales within distribution channels.

Sales & Business Development:
- Analyze market trends, customer behavior, and competitive landscape to identify new growth opportunities.
- Negotiate contracts, pricing, and service agreements to ensure profitability.

Collaboration with Cross-Functional Teams:
- Work closely with Customer Support, Service Operations, and Customer Success team to deliver integrated service solutions.

Reporting & Forecasting:
- Hands-on experience on CRM tool for opportunity management.
- Provide regular sales forecasts, performance reports, and customer feedback to senior management.
- Track and report on service sales metrics, identifying areas of improvement and recommending corrective actions.
- Monitor competitor activities and industry trends to stay ahead in the market.

Customer Satisfaction & After-Sales Support:
- Ensure high levels of customer satisfaction through post-sales support and follow-up services.
- Address customer complaints or service-related issues promptly and professionally.
- Identify opportunities for upselling and cross-selling services to existing customers.

Qualifications:
- Bachelors degree in mechanical engineering. MBA would be an added advantage.
- 10-12 years of experience in sales, service management, or account management.
- Strong understanding of key account management and distribution business models.
- Proven ability to develop and execute sales strategies and meet targets.
- Strong negotiation, communication, and relationship-building skills.
- Proficiency in CRM software, Microsoft Office Suite, and other relevant sales tools.
- Willingness to travel as needed to meet with key accounts and Channel Partners.

Key Skills:
- Strategic thinking and problem-solving ability.
- Strong analytical and financial acumen.
- Excellent presentation and negotiation skills.
- Customer-oriented with a focus on delivering high-quality service.
- Ability to work under pressure and adapt to changing market conditions.

Location: Delhi

Joining Alfa Laval's Energy Services team will provide you with an interesting and challenging position in an open and friendly environment where you can develop and create value for customers. You will have the opportunity to build a global network with different nationalities and have a true impact on Alfa Lavals future success.

"We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status." As the Sales Manager for Energy Services at Alfa Laval India, your role will involve managing and driving sales growth within key accounts and distribution channels for the installed base. You will be responsible for nurturing relationships with strategic customers, offering tailored service solutions, and ensuring customer satisfaction. Collaboration with internal departments to implement strategies for growing the service sales portfolio will be a key aspect of your job.

Key Responsibilities:
- Develop and maintain strong, long-term relationships with key accounts to ensure customer retention and loyalty.
- Understand customer needs and provide tailored service solutions.
- Identify new business opportunities and areas for expanding service offerings within key accounts.
- Coordinate with internal teams to deliver excellent service and product support.
- Monitor customer satisfaction and promptly resolve any issues or concerns.

Distribution Channel Management:
- Manage and grow the distribution network by establishing strong relationships wi