As a Sales and Service Officer at Standard Chartered, your role involves maximizing sales performance to achieve revenue targets through various products such as liability products (Current / Savings / Term deposits), wealth management products, and asset-related products (secured, unsecured). You will be responsible for effective Relationship Management by monitoring top customers, implementing customer acquisition and retention programs, and improving product per customer holding. Additionally, you will devise strategies to counter competition, maximize market share, support new product launches, and champion new sales initiatives.

Your key responsibilities as a Sales and Service Officer include:
- Monitoring and tracking transaction volumes and ensuring effective transaction migration to alternate banking channels
- Ensuring employees are adequately trained on all products/processes and services to minimize rejections and customer complaints
- Collaborating with Segment to facilitate up-streaming of customers
- Leading revenue generation and profitable growth by focusing on improved deposit mix, waiver tracking, and non-funds based income
- Implementing change initiatives in branch space rationalization, transaction migration, systems implementation, process re-engineering, and premises reconfiguration
- Driving and embedding a strong performance culture through rigorous performance management discipline and talent development within the branch
- Implementing all segment/product initiatives in the catchment area and jointly owning the delivery of segment/product objectives with the segment

To qualify for this role, you should have the following qualifications:
- Graduate/Post Graduate with at least 7-8 years of overall experience in banking
- Sound banking knowledge in all aspects of general banking, retail operations, credit operations, deposit and lending products, inspection, and audit requirements
- Leadership skills, communication skills, relationship building skills, competitive awareness, and benchmarking
- Customer orientation and business focus

Additionally, you should possess role-specific technical competencies such as leadership skills, strong communication skills, relationship-building skills, competitive awareness, benchmarking, and team management.

Standard Chartered is an international bank that values diversity, challenges the status quo, and works towards making a positive difference for clients, communities, and employees. The bank focuses on driving commerce and prosperity through its unique diversity and is committed to living its valued behaviors of doing the right thing, continuous improvement, and working collectively to build for the long term.

At Standard Chartered, you can expect a competitive salary and benefits package that supports your mental, physical, financial, and social wellbeing. The bank offers core bank funding for retirement savings, medical and life insurance, flexible working options, proactive wellbeing support, continuous learning opportunities, and an inclusive and values-driven organizational culture.

If you are looking for a purpose-driven career in a bank that celebrates uniqueness and advocates inclusion, consider joining Standard Chartered and be part of a team that values difference and strives for excellence together. As a Sales and Service Officer at Standard Chartered, your role involves maximizing sales performance to achieve revenue targets through various products such as liability products (Current / Savings / Term deposits), wealth management products, and asset-related products (secured, unsecured). You will be responsible for effective Relationship Management by monitoring top customers, implementing customer acquisition and retention programs, and improving product per customer holding. Additionally, you will devise strategies to counter competition, maximize market share, support new product launches, and champion new sales initiatives.

Your key responsibilities as a Sales and Service Officer include:
- Monitoring and tracking transaction volumes and ensuring effective transaction migration to alternate banking channels
- Ensuring employees are adequately trained on all products/processes and services to minimize rejections and customer complaints
- Collaborating with Segment to facilitate up-streaming of customers
- Leading revenue generation and profitable growth by focusing on improved deposit mix, waiver tracking, and non-funds based income
- Implementing change initiatives in branch space rationalization, transaction migration, systems implementation, process re-engineering, and premises reconfiguration
- Driving and embedding a strong performance culture through rigorous performance management discipline and talent development within the branch
- Implementing all segment/product initiatives in the catchment area and jointly owning the delivery of segment/product objectives with the segment

To qualify for this role, you should