Voya India Overview

VOYA INDIA Overview VOYA INDIA, formerly known as VFI SLK, is a technology-driven, business process transformation company, driving the evolution of the financial services customer experience through the art of technology, innovation, and human creativity. As a subsidiary of Voya Financial Inc, we are dedicated to delivering cutting-edge solutions to Voya's Health (employee benefits), Wealth (Retirement) and Investment Management Business. Our focus lies in crafting inventive customer-centric solutions by digitizing, automating, and optimizing technology and business processes. We are committed to fostering an environment that celebrates learning, growth and inclusivity while developing and deploying innovative and impactful solutions for Voya Financial Inc. More information is available at : - www.voyaindia.com

Overview :

Responsible for the completion of RFP proposals Health Account Solutions opportunities. Products within the suite include Health Savings Accounts (HSAs), Flexible Spending Accounts including Limited Purpose, Health, Dependent Care (FSAs), Health Reimbursement Arrangements (HRAs), COBRA administration, Direct Billing Administration and Tuition Reimbursement.

Skill – RFP Writer Health operations.

Exp : 4 to 10 years

Location : Delhi / Bangalore / Pune

Responsibility

• Responsible for establishing a project upon receipt of RFP within the proposal software tool Responsive and Word Documents
• Responsible for the final production and formatting of each assigned proposal
• Proficient in researching, analysing existing proposals and database content to populate information with the most updated content
• Assess information needs, conduct research and contact functional representatives to retrieve and coordinate all required information and manage RFP process through completion, prior to deadline.
• Forward updates to the RFP proposal database manager with new/custom responses on a regular basis.
• Assist with any post-RFP submission requests including follow-up questions or requests for additional content/materials.
• Effectively partner with different internal stakeholders
• Act as tenured RFP writer to customize the proposal & highlight the value Voya can bring to the client including using the pricing model to underwrite the case and determine proposed pricing.
• Create and upload opportunities and pricing into Salesforce for pipeline tracking
• Assisting in creation of the sold case notification when sales are confirmed.
• Assists with the coordination and completion of Consultant Databases, Vendor Profiles and Proposal Software Database updates on a quarterly, semi-annual or annual cadence. as well as responding to IT Security questionnaires
• Coordinate and participate/conduct planning/strategy sessions with stakeholders, sales executives and appropriate Subject Matter Experts (senior management, legal, IT, product, plan administration, implementation, investments, etc.) to address the scope of the RFP, issues, product questions and establish ownership and timeframe for RFP completion
• Assistance with the onboarding of new associates may be required
• Additional tasks or projects as needed

Knowledge & Experience

• Bachelor's/master's degree or equivalent
• Must have 3-5 years of Health Account Solutions product experience
• 3 -7 years of overall proposal writing experience
• Strong writing and overall communication skills, project management skills and relationship building
• Strong organizational skills, ability to handle multiple priorities with limited assistance
• Strong Microsoft office abilities
• Ability to manage competing priorities under tight deadlines
• Understanding of the health account solutions market and industry
• Working knowledge of Responsive application is a plus Shift timings

Domain

• Health Account Solutions – HSA, FSA, HRA, COBRA, Direct Billing, Tuition, RCM