Company Description

LatentBridge is a global AI innovation partner, specializing in high-risk and high-value workflows in the banking, financial services, and legal sectors. With a focus on turning critical workflows into reliable, repeatable outcomes, LatentBridge leverages advanced automation, engineering, and domain expertise to provide production-ready AI solutions. These solutions integrate seamlessly into clients' existing operations, ensuring governance, traceability, and compliance with regulatory standards. Headquartered in London, with hubs in the US, EMEA, and India, LatentBridge partners with industry leaders to deliver intelligent, explainable AI aligned with the complexities of regulated environments.

Role Title: Subject Matter Expert – Banking, Mortgage & Pensions

1. Core Responsibilities

• Domain Leadership: Serve as the definitive authority on the end-to-end Mortgage lifecycle (Origination to Servicing) and Retail Banking products (Savings, Current Accounts, and Lending).
• Pension Integration: Oversee the intersection of banking services and pension products (e.g., SIPP/SSAS integration, annuity payments, or pension-backed lending), ensuring compliance with retirement age regulations and tax implications.
• Systems & Tools Mastery: Act as the functional lead for domain-specific platforms—think Loan Origination Systems (LOS), Core Banking Platforms (e.g., Temenos, Finacle), and Pension Administration software.
• Operational Troubleshooting: Recommend systemic bottlenecks in back-office operations. SME aren't just spotting the fire; but redesigning the building to be future ready.
• Collateral Development: Transform complex regulatory or technical workflows into high-impact "Capability Collateral"—white papers, "Point of View" (PoV) documents and sales decks support.

2. Key Expectations

• Strategic Problem Solving: You should be able to look at a 15% drop in mortgage processing efficiency and pinpoint whether it’s a tool lag, a regulatory hurdle, or a training gap.
• Regulatory Fluency: Maintain a "live" map of the regulatory landscape (like FCA, PRA, or GDPR) and how these rules ripple through retail and pension operations.
• Cross-Functional Bridge: Ability to translate "bank-speak" for technical developers and "tech-speak" for the C-suite or sales teams.
• Content Excellence: The collateral you build shouldn't just be informative; it should be persuasive. It needs to prove that the organization understands the client's "pain" better than the client does.

3. Operational & Capability Focus

Focus Area

Key Deliverables

Retail & Mortgage

Standard Operating Procedures (SOPs), process maps for "Equity Release," and mortgage porting frameworks.

Pensions

Compliance checklists for pension transfers and benefit crystallization event (BCE) workflows.

Operational Challenges

Root Cause Analysis (RCA) reports on common friction points like KYC/AML delays or valuation bottlenecks.

Capability Building

A "Knowledge Hub" featuring case studies, competitor benchmarking, and "Art of the Possible" demos for clients.