Key Responsibilities:

1. Manage and process orders received through the company website.

2. Update products, prices, descriptions, and images on the website regularly.

3. Coordinate with the operations team for order dispatch and tracking.

4. Create and post regular content on social media platforms such as Instagram and Facebook.

5. Respond to customer inquiries, messages, and comments on social media and website.

6. Monitor website performance and report any technical issues.

7. Assist in planning social media campaigns, promotions, and product launches.

8. Maintain organized records of orders, customer interactions, and online sales.