About us: Manipal Hospitals is one of India’s most trusted healthcare brands, catering to over 7 million patients annually. With a strong presence across 49 hospitals in 24 cities, a workforce of 34,000+ employees, and a network of 11,600+ doctors, we are committed to clinical excellence and innovation. About the Role: We’re looking for a detail-oriented and process-driven professional to join our Quality Management team for the role of Quality Management. This role plays a key part in ensuring the implementation and maintenance of quality standards, supporting audits, accreditation processes, and continuous improvement initiatives across the hospital. Role: Unit Quality Head Department: Quality Location: Manipal Hospital, Dhakuria (MHDHK) - Kolkata, West Bengal What You’ll Do: • Ensure successful completion of internal audits, cross audits, and corporate audits, and ensure timely closure of all identified deficiencies. • Oversee timely collection and submission of quality improvement data, ensuring accuracy and reliability. • Drive quality improvement projects, mock drills, and committee meetings, ensuring they are carried out with precision and effectiveness. • Develop and maintain SOPs, manuals, policies, procedures, and ensure proper document control of forms and formats. • Work closely with the Unit Leadership Team to implement and monitor quality standards across the hospital. • Identify documentation requirements and prepare them within 15 days of identification, coordinating with NABH secretariat for accreditation processes. • Support hospital-wide quality initiatives and ensure compliance with regulatory requirements. What We’re Looking For: • Graduate in any discipline along with MBA/MHA (Masters in Hospital Administration) or equivalent. • 4–6 years of experience in the quality department, preferably within a hospital or healthcare environment. • Hands-on experience with audits, accreditation processes (NABH preferred), and quality improvement initiatives. • Strong understanding of documentation management, data collection, and reporting. • Excellent communication, coordination, and problem-solving skills. • Ability to work in a structured environment and handle multiple tasks with precision. What You’ll Get: • Competitive compensation aligned to experience. • Opportunity to work with one of India’s leading healthcare networks. • Exposure to structured quality management systems and accreditation processes. • A collaborative, patient-centric, and learning-oriented work environment. Interested candidates can apply through: Career | Manipal Hospitals or send your resume to: View email address on click.appcast.io