Position- Quality Analyst Location-Malad
US Shifts 5 Days working 2 rotational week off
24/7

Job description
Roles and Responsibilities
Conduct call audits to ensure quality standards are met.

Lead by example and set high expectations for self and team.

Handle team performance, provide feedback, and coach team members.

Ensure effective communication among team members through regular meetings and updates.

Identify areas of improvement and implement process changes to enhance overall performance.

9373791306
HR MAMTA