Job Description

Business Analyst / Project Manager

Experience: 4–5 Years

Industry: SaaS / Product Development

Role Overview

We are looking for a Business Analyst / Project Manager who can bridge the gap between business stakeholders, product teams, and engineering teams. The ideal candidate will be responsible for understanding business requirements, managing product development projects, coordinating cross-functional teams, and ensuring timely delivery of SaaS solutions.

This role requires strong analytical thinking, project management capabilities, stakeholder communication, and Agile delivery experience.

Key Responsibilities

1. Requirement Gathering & Business Analysis

Work closely with business stakeholders, customers, and product owners to understand business requirements.

Translate business needs into functional specifications, user stories, and product requirements documents (PRDs).

Conduct requirement workshops, stakeholder meetings, and discovery sessions.

Prepare BRD, FRD, SRS, user stories, use cases, and process flows.

Analyze business processes and recommend process improvements and automation opportunities.

2. Project Management & Delivery

Manage end-to-end project lifecycle from requirement gathering to deployment.

Create and maintain project plans, timelines, sprint plans, and delivery milestones.

Track project progress, risks, dependencies, and blockers.

Ensure on-time delivery of product releases while maintaining quality standards.

Coordinate with engineering, QA, DevOps, UI/UX, and product teams.

3. Agile & Sprint Management

Work in Agile/Scrum environment with development teams.

Conduct Sprint Planning, Backlog Grooming, Daily Stand-ups, Sprint Reviews, and Retrospectives.

Maintain and prioritize product backlog.

Ensure proper task allocation and sprint execution.

4. Stakeholder Communication

Act as a communication bridge between business teams and technical teams.

Provide regular project status updates to stakeholders and leadership.

Manage client expectations and requirement clarifications.

Present project updates, demos, and reports.

5. Product Understanding & Documentation

Understand the SaaS product architecture, modules, and workflows.

Maintain functional documentation, release notes, and product documentation.

Assist in product roadmap planning and feature prioritization.

6. Risk & Issue Management

Identify potential project risks, dependencies, and challenges.

Develop mitigation strategies and ensure smooth project execution.

Escalate critical issues to management when required.

Required Skills & Competencies

Business Analysis

Requirement Gathering

BRD / FRD / SRS Documentation

Process Mapping & Workflow Design

Use Cases & User Stories

Gap Analysis

Project Management

Project Planning & Scheduling

Stakeholder Management

Risk Management

Delivery Tracking

Agile Methodology

Scrum / Agile Framework

Sprint Planning & Backlog Management

Jira / Trello / Azure DevOps

Communication & Coordination

Strong stakeholder communication

Client interaction experience

Cross-team coordination

Technical Exposure (Preferred)

Experience with SaaS product environments involving:

Web applications

Cloud platforms (AWS / Azure / GCP – basic understanding)

API integrations

CRM / ERP integrations

Data analytics dashboards

Tools & Platforms

Candidates should have experience with tools such as:

Jira / Azure DevOps / ClickUp

Confluence / Notion / Documentation tools

MS Project / Smartsheet

Lucidchart / Visio / Miro (Process Flow)

Qualification

Bachelor’s degree in Computer Science / IT / Engineering / Business Administration

MBA (preferred but not mandatory)

Experience

4–5 years of experience as a Business Analyst / Project Manager

Experience in SaaS product companies or software development environments

Proven experience managing multiple projects simultaneously