Role Overview: We are seeking a City Head in our Rest of India city operations vertical. The ideal candidate would be responsible for the growth of the entire city through various demand and supply levers, ensuring a better experience for all of the stakeholders. The role requires strong analytical, data-driven decision-making, people management, problem solving and processimprovement/optimization skills. Key Responsibilities: - Responsible for P&L management of the city, ensuring better profitability and growth. - Identify and fulfill supply requirements - Plan supply cluster activity considering the zonal city level and seasonal nuances. Identify new channels of acquisition to optimize supply growth and cost of acquisition. - Identify potential growth levers in all the categories - Plan awareness/adoption activities in the city through multiple channels (offline + online) for demand growth. Drive Branding and other various BTL activities for offline brand presence in the city. - Drive growth through better customer lifecycle management. From acquisition to converting them into quality retention. Plan and execute Demand Cluster Activity for inorganic customer acquisition and drive zonal level growth. - Improve overall wallet share of the customers through cross sell and other strategicinitiatives. - Enhance customer and partner experience alike. - Conduct and derive insights through competition analysis- Pricing, Demand Strength, Service quality parameters. - Manage, develop and train the team for excellent performance and process adherence. - Act as a liaison between central and city team members to provide qualitative on-groundfeedback for the overall better growth of individual categories. Skills and Qualifications: - Good Analytical and problem solving skills - Communication and negotiation skills - Ability to build rapport - Time management and planning skills - People management