Deloitte Support Services India Private Limited

USI Delivery Centre – Pipeline Content, Thought Leadership – Analyst

Job Type: Experienced

Job responsibilities:

- Create and update KX records
- Experience in working on customized code, User interface/user experience, Search optimization (promoted results, cards)
- Self-directed, comfortable working independently and without daily supervision
- Ability to productively manage and work within a virtual team
- Strong English communication skills (written, verbal, and presentation)
- Be able to prioritize tasks, work on multiple assignments, and raise concerns/questions where appropriate.
- Suggest practical solutions and partner with Global customer/stakeholders to implement the solutions
- Strong interpersonal skills
- Ability to work across cultures and in a virtual environment
- Self-motivated and strong team player.

Summary of Skills

Core capability skills

Interpersonal Skills

Content management platforms (SharePoint, Adobe Experience Manager)

Communication (verbal & written)

Knowledge Management tools

Project management

MS Office Suite (Word, PowerPoint, Excel, Access), Thought Leadership process

Customer engagement/ relationships

Mandatory Skills:

- Minimum 1 year of content management experience desirable
- Familiarity with Thought Leadership/Insights process
- Basic technical skills/programming knowledge – SP (2010, SPO), HTML, CSS, InfoPath, jQuery
- Masters required (MBA/PGDM/MA)

Other requisite skills:

- Strong knowledge of Content Management platforms such as SharePoint and Adobe Experience Manager (AEM)
- Showcase robust understanding of content management life cycle, client confidentiality, taxonomy, search and content archival policy
- Demonstrate strong technical skills in MS Office suite – Word, PowerPoint, Excel, Access
- Post content to the web portal as per the taxonomy, tag content, and archive content.
- Derive insights and develop client recommendations
- Collaborate with subject matter experts to design solutions
- Collaborate with US Senior Knowledge Managers and USI Knowledge Services colleagues in developing/maintaining knowledge repositories with aligned specific intellectual properties (internal and external)
- Search the database to ensure submitted content is not a duplicate of materials already published in the portal.
- Follow established document workflow standards for publishing and processing content within the portal
- Follow Deloitte standards for creating HTML pages

Other details

Work Timing – 11:00 am to 8:00 pm

Location – Hyderabad

Disclaimer: Please note that this job description is subject to change based on the business/project requirements and at the discretion of management

About Deloitte

“Deloitte” is the brand under which tens of thousands of dedicated professionals in independent firms throughout the world collaborate to provide audit, consulting, financial advisory, risk management, and tax services to selected clients. These firms are members of Deloitte Touche Tohmatsu Limited (DTTL), a UK private company limited by guarantee. Each member firm provides services in a particular geographic area and is subject to the laws and qualified regulations of the particular country or countries in which it operates. DTTL and each DTTL member firm are separate and distinct legal entities. Each DTTL member firm is structured differently in accordance with national laws, regulations, customary practice, and other factors and may secure the provision of professional services in their territories through subsidiaries, affiliates, and/or other entities.

In the United States, Deloitte LLP is the member firm of DTTL. Services are primarily provided by the subsidiaries of Deloitte LLP, including:

- Deloitte & Touche LLP
- Deloitte Consulting LLP
- Deloitte Financial Advisory Services LLP
- Deloitte Tax LLP

In India, Deloitte LLP has the following indirect subsidiaries: Deloitte & Touche Assurance & Enterprise Risk Services India Private Limited, Deloitte Consulting India Private Limited, Deloitte Financial Advisory Services India Private Limited, Deloitte Tax Services India Private Limited, and Deloitte Support Services India Private Limited. These entities primarily render services to their respective U.S.- based parents.

Deloitte Support Services India Pvt Ltd. (U.S India Enabling Areas (EA)) at the U.S. India offices are the support arm of the organization and comprise several groups including Talent, Technology, Finance, Communications, Field Operations, etc. EA gives every client-service business unit access to the best and brightest resources when it comes to support services. More specifically, EA enables the business units to solely focus on satisfying clients and developing new products and services to sustain competitive advantage, while they consolidate and standardize a diverse collection of systems, processes, and functions. The team provides a wide array of services to the U.S firms and U.S India professionals, and is continually evaluating and expanding its portfolio.

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Requisition code: 325942