As a Phone Banking Officer, your role involves managing customer interactions and providing professional banking assistance through telephonic support. You are expected to possess strong communication skills, customer handling ability, and a basic knowledge of banking services.

Key Responsibilities:
Handle inbound and outbound customer calls related to banking services.
Provide accurate information regarding bank products, services, and account details.
Resolve customer queries and ensure a high level of customer satisfaction.
Assist customers with service requests, account-related queries, and basic banking processes.
Maintain proper call records and update customer information in the system.
Follow bank policies, compliance standards, and service protocols.

Qualification Required:
Graduate in any discipline.
01 year of experience in customer service or banking support preferred.
Good communication and interpersonal skills.
Basic computer knowledge and ability to work with banking systems.

Please note that candidates from IT, Pharma, or Engineering backgrounds are not being considered for this role.

If you need further information, do not hesitate to contact our HR representative, Ms. Rashmika Sharma, at the provided phone number for assistance. As a Phone Banking Officer, your role involves managing customer interactions and providing professional banking assistance through telephonic support. You are expected to possess strong communication skills, customer handling ability, and a basic knowledge of banking services.

Key Responsibilities:
Handle inbound and outbound customer calls related to banking services.
Provide accurate information regarding bank products, services, and account details.
Resolve customer queries and ensure a high level of customer satisfaction.
Assist customers with service requests, account-related queries, and basic banking processes.
Maintain proper call records and update customer information in the system.
Follow bank policies, compliance standards, and service protocols.

Qualification Required:
Graduate in any discipline.
01 year of experience in customer service or banking support preferred.
Good communication and interpersonal skills.
Basic computer knowledge and ability to work with banking systems.

Please note that candidates from IT, Pharma, or Engineering backgrounds are not being considered for this role.

If you need further information, do not hesitate to contact our HR representative, Ms. Rashmika Sharma, at the provided phone number for assistance.