CX Role

title: CX Department/ Function: CRM/Order/Inquiry Management

Experience: Minimum 0 to 2 years of experience in CRM/Order/Inquiry Management

Job Location: Bhiwandi

Responsibility:

Following are specifics responsibility for this role:

• Client Communication:
• Relationship Building:
• Customer Support:
• Sales Assistance:
• Feedback Collection:
• Client Retention:
• Market Insights:
• Performance Reporting:

Skills:

• Logical Reasoning
• Listening skills
• Questioning skills Knowledge
• CRM/Order/Inquiry Management
• Good verbal and written communication
• Computers
• Microsoft word, excel and PowerPoint.
• Internet usage and data finding Self-Image
• Confident
• Go-getter Traits
• High energy
• Persistent
• Willingness to learn.
• Hospitable
• Honest Motives
• Hungry for personal growth
• Win-win philosophy