Operations Manager - Partner Business

Full–time

Posted on: 3 days ago

As an Operations Manager - Partner Business at our client, a leading MNC in the Fashion Retail sector, you will have the opportunity to work in a corporate HQ in Gurgaon with a handsome compensation package and excellent company culture.

Key Responsibilities:
- Serve as the primary point of contact for franchise partners across regions.
- Build strong, trust-based relationships to align with the brand's strategic and operational goals.
- Conduct regular business reviews with partners to analyze performance and drive continuous improvement.
- Ensure partner stores meet global operational standards including VM, customer experience, and store compliance.
- Drive operational KPIs such as sales, conversion, staff productivity, inventory accuracy, and shrinkage control.
- Facilitate the rollout of new retail processes, systems, and SOPs across the partner network.
- Monitor franchise P&L, store profitability, and ROI metrics; recommend interventions to optimize performance.
- Guide partners on budgeting, inventory planning, store manning, and cost efficiencies.
- Support market development initiatives including new partner onboarding and store identification.
- Oversee end-to-end new store opening processes - from pre-launch readiness to post-launch stabilization.
- Ensure new stores comply with brand standards on layout, visual merchandising, and operational readiness.
- Liaise closely with merchandising, supply chain, marketing, and HR teams to support partner-led business needs.
- Provide operational insights to influence assortment planning, promotional strategies, and training programs.
- Coordinate with VM and marketing teams to ensure cohesive brand execution across partner stores.
- Ensure partner stores adhere to legal, statutory, and brand compliance requirements.
- Drive audits for operational standards, inventory, and financial processes.
- Manage contractual obligations and ensure partners follow agreed-upon business guidelines.

Qualifications Required:
- 10-12 years of demonstrated experience working with Franchises and Partner Businesses.
- A strong educational background relevant to retail or business operations.
- Proven expertise in the fashion/apparel industry.
- Experience in managing partnerships and vendor relationships.
- Excellent analytical and problem-solving skills.
- Ability to lead and manage cross-functional teams effectively.
- Proficiency in using relevant tools for data analysis and reporting.

You will be offered a compensation package of 20-23 LPA including a 15% variable component. As an Operations Manager - Partner Business at our client, a leading MNC in the Fashion Retail sector, you will have the opportunity to work in a corporate HQ in Gurgaon with a handsome compensation package and excellent company culture.

Key Responsibilities:
- Serve as the primary point of contact for franchise partners across regions.
- Build strong, trust-based relationships to align with the brand's strategic and operational goals.
- Conduct regular business reviews with partners to analyze performance and drive continuous improvement.
- Ensure partner stores meet global operational standards including VM, customer experience, and store compliance.
- Drive operational KPIs such as sales, conversion, staff productivity, inventory accuracy, and shrinkage control.
- Facilitate the rollout of new retail processes, systems, and SOPs across the partner network.
- Monitor franchise P&L, store profitability, and ROI metrics; recommend interventions to optimize performance.
- Guide partners on budgeting, inventory planning, store manning, and cost efficiencies.
- Support market development initiatives including new partner onboarding and store identification.
- Oversee end-to-end new store opening processes - from pre-launch readiness to post-launch stabilization.
- Ensure new stores comply with brand standards on layout, visual merchandising, and operational readiness.
- Liaise closely with merchandising, supply chain, marketing, and HR teams to support partner-led business needs.
- Provide operational insights to influence assortment planning, promotional strategies, and training programs.
- Coordinate with VM and marketing teams to ensure cohesive brand execution across partner stores.
- Ensure partner stores adhere to legal, statutory, and brand compliance requirements.
- Drive audits for operational standards, inventory, and financial processes.
- Manage contractual obligations and ensure partners follow agreed-upon business guidelines.

Qualifications Required:
- 10-12 years of demonstrated experience working with Franchises and Partner Businesses.
- A strong educational background relevant to retail or business operations.
- Proven expertise in the fashion/apparel industry.
- Experience in managing partnerships and vendor relationships.
- Excellent analytical and problem-solving skills.
- Ability to lead and manage cross-functional teams effectively.
- Proficiency in using relevant tools for da