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Ocean Operations

Full–time

Posted on: 5 days ago

Responsibilities:
  • Manages standard operational procedures by accurately entering related data into the system and ensuring data integrity;
  • With appropriate support, handles more complex ocean freight requests (both import and export) in the system, overseeing the full organization of shipments and preparing the related documentation;
  • With appropriate support, provides assistance to customers in case of delays and/or cargo holds, rescheduling delivery dates to maintain a high level of customer satisfaction;
  • With team support, manages communication with overseas branches and suppliers to ensure timely shipments and alignment with customer requirements;
  • Ensures proper margin control of shipments by entering estimated costs and managing customer invoicing.

    • Requirements:
  • Good analytical and conceptual reasoning skills;
  • Strong numerical ability and familiarity with data analysis;
  • Good interpersonal, communication, and negotiation skills;
  • Good command of the English language.
  • Good knowledge of Microsoft Office, especially Excel.
  • Communication, Teamwork & Collaboration;
  • Engagement & Passion;
  • Problem Solving;
  • Result Orientation;
  • Digital Approach.