Manager, GBS Banking CPM COO

Full–time

Posted on: 8 days ago

As a Strategy professional at Standard Chartered, your role will involve developing and implementing strategies for efficient vendor onboarding, Intra Group and Arrangement (IGA), and Service Level Agreements (SLAs) to support the Banking, Structured Finance and Risk (S&FR) and Credit and Portfolio Management (CPM) businesses. Your responsibilities will include aligning vendor management practices with the overall strategic objectives of the Banking and CPM COO team, collaborating with internal stakeholders to ensure vendor services align with business requirements, and managing vendor relationships to ensure high-quality service delivery and compliance with contractual obligations.

Key Responsibilities:
- Work with business leads to manage the vendor selection and onboarding process, ensuring compliance with internal policies and regulatory requirements.
- Coordinate with relevant departments to gather necessary documentation and approvals.
- Conduct due diligence and risk assessments on potential vendors.
- Develop, negotiate, and manage SLAs with vendors to ensure service quality and performance.
- Monitor vendor performance against SLAs and address any issues or breaches.
- Regularly review and update SLAs to reflect changing business needs and regulatory requirements.
- Facilitate effective communication and coordination between different business units involved in intra-group arrangements.
- Develop, review, and manage intra-group agreements to ensure clarity and compliance with internal policies.
- Monitor the performance of intra-group arrangements to ensure they meet agreed standards and deliver value to the bank.
- Address and resolve any issues or conflicts that arise within intra-group arrangements promptly.

Qualifications:
- Proven experience in contract management, vendor management, or a related field, typically 5 years.
- Experience in managing intra-group agreements or financial services industry is highly desirable.
- High level of accuracy and attention to detail in reviewing and drafting agreements.
- Excellent verbal and written communication skills.
- Advanced skills in Microsoft Office applications, particularly Word, Excel, and PowerPoint.
- Familiarity with document management systems and electronic signature platforms.
- Ability to manage multiple agreements and projects simultaneously in a fast-paced environment.

About Standard Chartered:
Standard Chartered is an international bank with a history spanning more than 170 years. The bank aims to make a positive difference for its clients, communities, and employees. The organization values diversity, challenges the status quo, and encourages continuous improvement and innovation. If you are seeking a purposeful career in a bank that makes a difference, Standard Chartered welcomes your unique talents and offers opportunities for growth and development.

Please note that the additional details of the company were not provided in the job description. As a Strategy professional at Standard Chartered, your role will involve developing and implementing strategies for efficient vendor onboarding, Intra Group and Arrangement (IGA), and Service Level Agreements (SLAs) to support the Banking, Structured Finance and Risk (S&FR) and Credit and Portfolio Management (CPM) businesses. Your responsibilities will include aligning vendor management practices with the overall strategic objectives of the Banking and CPM COO team, collaborating with internal stakeholders to ensure vendor services align with business requirements, and managing vendor relationships to ensure high-quality service delivery and compliance with contractual obligations.

Key Responsibilities:
- Work with business leads to manage the vendor selection and onboarding process, ensuring compliance with internal policies and regulatory requirements.
- Coordinate with relevant departments to gather necessary documentation and approvals.
- Conduct due diligence and risk assessments on potential vendors.
- Develop, negotiate, and manage SLAs with vendors to ensure service quality and performance.
- Monitor vendor performance against SLAs and address any issues or breaches.
- Regularly review and update SLAs to reflect changing business needs and regulatory requirements.
- Facilitate effective communication and coordination between different business units involved in intra-group arrangements.
- Develop, review, and manage intra-group agreements to ensure clarity and compliance with internal policies.
- Monitor the performance of intra-group arrangements to ensure they meet agreed standards and deliver value to the bank.
- Address and resolve any issues or conflicts that arise within intra-group arrangements promptly.

Qualifications:
- Proven experience in contract management, vendor management, or a related field, typically 5 years.
- Experience in managing intra-group agreements or financial services industry is highly desirable.
- High level of accuracy and attention to detail in