As a Team Manager, Account Management at Amazon Vendor Services (AVS) in North America, your role is crucial in shaping and delivering strategies for managing AVS North America vendors. You will lead a team of Account Managers who are responsible for managing business growth for influential Selling Partners on Amazon. Your primary focus will be to ensure Selling Partner satisfaction through high levels of service and operational standards. Your responsibilities will include collaborating with Selling Partners to develop strategic joint business plans, identifying new opportunities for selection, merchandising, and operational improvements, and optimizing the product line for key manufacturers on Amazon.

Key Responsibilities:
- Lead a team of Account Managers, prioritize strategic initiatives, and provide escalation support as needed.
- Measure success by evaluating the performance of internal teams on input metrics and the impact of vendors on creating a great customer experience.
- Identify and implement strategies to improve business input metrics that drive growth and enhance the end customer experience.
- Set end-to-end goals for the team aligned with organizational objectives.
- Build strong relationships with Selling Partners, develop joint business plans, and serve as a point of escalation for issues and concerns.
- Define success criteria and understand the evolving business needs of Selling Partners, contributing to strategic plans for the organization.
- Lead recruiting and hiring efforts for your team and the broader organization.
- Monitor Selling Partner satisfaction survey results, analyze feedback trends, and establish improvement plans as needed.

Qualifications Required:
- Proven experience in people leadership, with a passion for building and managing high-performing teams.
- Strong understanding of key business levers to drive growth and ability to operationalize strategies across the team.
- Excellent communication and relationship-building skills to collaborate effectively with internal teams and Selling Partners.
- Ability to thrive in an ambiguous environment and drive continuous improvement in customer experience.
- Experience in marketing, site merchandising, and analyzing marketing campaigns to enhance brand awareness and revenue.
- Strong analytical skills for root cause analysis and identifying business opportunities.
- Prior experience in managing customer relationships and strategic planning.
- Ability to manage complex situations and efficiently allocate resources.
- Experience in monitoring feedback trends and implementing improvement plans based on feedback.

Amazon.com is a customer-centric company that values innovation and continuous improvement. Join us in our mission to provide customers with a vast selection, low prices, and convenience through our world-class e-commerce platform. As a Team Manager, Account Management at Amazon Vendor Services (AVS) in North America, your role is crucial in shaping and delivering strategies for managing AVS North America vendors. You will lead a team of Account Managers who are responsible for managing business growth for influential Selling Partners on Amazon. Your primary focus will be to ensure Selling Partner satisfaction through high levels of service and operational standards. Your responsibilities will include collaborating with Selling Partners to develop strategic joint business plans, identifying new opportunities for selection, merchandising, and operational improvements, and optimizing the product line for key manufacturers on Amazon.

Key Responsibilities:
- Lead a team of Account Managers, prioritize strategic initiatives, and provide escalation support as needed.
- Measure success by evaluating the performance of internal teams on input metrics and the impact of vendors on creating a great customer experience.
- Identify and implement strategies to improve business input metrics that drive growth and enhance the end customer experience.
- Set end-to-end goals for the team aligned with organizational objectives.
- Build strong relationships with Selling Partners, develop joint business plans, and serve as a point of escalation for issues and concerns.
- Define success criteria and understand the evolving business needs of Selling Partners, contributing to strategic plans for the organization.
- Lead recruiting and hiring efforts for your team and the broader organization.
- Monitor Selling Partner satisfaction survey results, analyze feedback trends, and establish improvement plans as needed.

Qualifications Required:
- Proven experience in people leadership, with a passion for building and managing high-performing teams.
- Strong understanding of key business levers to drive growth and ability to operationalize strategies across the team.
- Excellent communication and relationship-building skills to collaborate effectively with internal teams and Selling Partners.
- Ability to thrive in an ambiguous environment and driv