We are looking for a well-groomed Jewellery Sales Associate to be the first and last point of contact in our premium jewellery showroom. This role is crucial in creating a warm, welcoming, and smooth shopping experience for our valued customers.
If you have a pleasant personality, strong communication skills, and a passion for hospitality and retail excellence, we would love to meet you.
Key Responsibilities
Greet every customer warmly within a few seconds of entry.
Understand customer requirements (occasion, budget, section) and guide them to the appropriate section (Gold, Diamond, Silver, Bridal, etc.).
Manage customer flow, queue, and waiting time efficiently during rush hours.
Coordinate with Sales Executives and Security to ensure smooth and safe customer movement.
Provide hospitality support (water/coffee) and maintain a clean, organized reception and seating area.
Handle basic customer queries related to store timings, schemes, exchange policy overview, and billing timelines (without false commitments).
Address minor concerns professionally and escalate complex issues to the Floor/Showroom Manager.
Collect customer feedback before exit and encourage genuine Google reviews as per company policy.
Maintain customer records (name/contact details with consent) for follow-ups or token system.
Ensure signage and promotional materials are properly displayed.

Candidate Profile
Pleasant personality with a professional appearance.
Strong verbal communication skills (English + Local Language preferred).
Customer-oriented mindset with patience and problem-solving attitude.
Ability to handle rush hours calmly.
Basic knowledge of retail processes is an added advantage.
Positive attitude and team coordination skills.

Why Join Us?
Work with a premium and trusted jewellery brand.