This Job Role addresses the following activities

• IT and Cybersecurity Risk Management (CRM), including risk assessment, risk mitigation and ongoing risk monitoring & reporting.
• Cybersecurity Architecture definition, risk reviews, and recommendations/approval.
• Cybersecurity policy/ process creation, reviews, and consistent control enforcement.

Job Accountabilities

• Service request and Incident handling for Reliance Cyber Security Team
• Creating service tickets.
• Creating Security Assessment tasks on portal as per SOP
• Ensuring Compliance status of assessments before giving Go Ahead as per Lead Review
• SLA monitoring for tickets
• Assigning the tickets to responsible person or team as per assessment requirements.
• Preparing the service request reports on daily basis including the SLA breach reports.
• Alerting team on timely closure of service request to maintain the SLA.
• First level verification of compliance of ticket servers basis SOP.

Skills Required (Knowledge and Skills)

• Knowledge of IT system, networking and database concepts
• Knowledge of TCP/IP and Operating Systems (Windows/Unix), databases, network devices etc.
• Knowledge/ experience in implementing standard Network And Endpoint security controls/technologies (Firewalls, IDS, VPN, Anti-virus etc) and ability to review IT/ Network architecture from a security perspective
• Knowledge/Experience in defining/ assessing security hardening or secure configuration best practices for IT infrastructure (operating systems, network or security devices, databases) and applications.

Experience and Qualifications

• BE/B.Tech/ME/M.Tech/MCA/MS from a reputed/recognized institute
• 2 to 4 years of relevant experience in Information Security
• Excellent verbal, written communication and presentation skills
• Personal Drive and Positive Work Ethic to deliver results within tight deadlines and demanding situations
• Flexibility to adapt to a variety of tasks and activities, work environments and locations
• Ability to comprehend tasks with medium complexity and create execution plans for review by managers and deliver with minimum supervision
• Ownership mindset and should demonstrate persistence in following up on tasks to be performed by other stakeholders so that project timelines can be met