Job description: • Respond promptly to IT issues, including hardware, software, and networking concerns. • Evaluate system performance by testing the compatibility of new programs with existing systems. • Test, debug, and optimize both new and existing software applications. • Identify, diagnose, and resolve technical issues faced by end users. • Coordinate with other IT team members to resolve complex system problems. • Install, configure, and update company hardware and software as required. • Anticipate and report costs related to the replacement or upgrade of IT equipment. • Develop and maintain IT documentation such as troubleshooting guides, knowledge base articles, and training materials. • Ensure network and system security, maintaining confidentiality and data integrity. • Regularly update and monitor antivirus software to safeguard company systems. • Provide company-wide technical support, both in person and remotely. • Set up, monitor, and maintain system-wide software and applications. • Conduct IT training sessions for new and existing employees. • Create and manage new joiner email accounts and user access. • Handle sales software operations and resolve sales-related technical queries. • Manage end-to-end software integration and ensure smooth system functionality. Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹12,000.00 per month Benefits: • Provident Fund Work Location: In person