Job description:

• Respond promptly to IT issues, including hardware, software, and networking concerns.
• Evaluate system performance by testing the compatibility of new programs with existing systems.
• Test, debug, and optimize both new and existing software applications.
• Identify, diagnose, and resolve technical issues faced by end users.
• Coordinate with other IT team members to resolve complex system problems.
• Install, configure, and update company hardware and software as required.
• Anticipate and report costs related to the replacement or upgrade of IT equipment.
• Develop and maintain IT documentation such as troubleshooting guides, knowledge base articles, and training materials.
• Ensure network and system security, maintaining confidentiality and data integrity.
• Regularly update and monitor antivirus software to safeguard company systems.
• Provide company-wide technical support, both in person and remotely.
• Set up, monitor, and maintain system-wide software and applications.
• Conduct IT training sessions for new and existing employees.
• Create and manage new joiner email accounts and user access.
• Handle sales software operations and resolve sales-related technical queries.
• Manage end-to-end software integration and ensure smooth system functionality.

Job Types: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹12,000.00 per month

Benefits:

• Provident Fund

Work Location: In person