As an Airport Ground Staff member, you will play a vital role in ensuring smooth operations and excellent service at the airport. This position requires you to be attentive, organized, and customer-focused.**Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in, boarding, and luggage handling to ensure they have a pleasant travel experience.- **Baggage Handling:** Safely load and unload luggage from aircraft, ensuring that all items are handled with care and reported promptly if damaged.- **Ticketing and Check-In:** Manage ticketing processes at the check-in counters, verifying passenger details and issuing boarding passes efficiently.- **Safety and Security Checks:** Perform necessary safety checks on baggage and cargo, adhering to airport security protocols to maintain a safe environment.- **Flight Coordination:** Collaborate with pilots and air traffic control to ensure flights are on schedule, providing timely updates to passengers.- **Customer Service:** Address passenger inquiries and concerns compassionately and professionally, resolving issues to ensure a positive experience.**Required Skills and Expectations:**Candidates should possess a minimum of 10th-grade education. Strong communication skills are essential for effective interaction with passengers and team members. A friendly and positive attitude is necessary to provide great customer service. Attention to detail and the ability to work under pressure in a fast-paced environment are also vital for this role. Previous experience in a customer-facing position is a plus, though not mandatory for applicants with a willingness to learn.

• Experience

0 - 1 Years

• No. of Openings

27

• Education

10th Pass

• Role

Airport Ground Staff

• Industry Type

Aviation / Airline / Aerospace

• Gender

[ Male / Female ]

• Job Country

India

• Type of Job

Full Time

• Work Location Type

Work from Office

• Face interview location

Headquarter