Purpose of the Admission Officer role: The admission officer advises students-parents for their learning needs through structured Counselling Sessions to improve student outcomes and help students succeed academically.

As an Admission officer, you are expected to:

• Contribute towards revenue generation by working on the sales targets.
• Selling/up-selling/cross-selling the company's exclusive range of education courses to existing & prospective students.
• Responsible for converting new/ qualified leads into successful admissions, in turn achieving the assigned sales target.
• Update student information in the system for lead management and follow ups.
• Attend regular training sessions on Product Knowledge and Sales Skills to achieve and exceed growing Sales target(s).
• Ensure adherence to internal process and compliances.

To be successful in the Admission Officer role you are required to have:

• Ability to handle students and parents in an empathic & patient manner
• Must have strong sales persuasion and negotiation skills.
• Proficiency in Microsoft Office and writing emails & comfortable while working on software related to sales & services.
• Fluency in English and Regional Language.

Must to have Attitude:

• Customer Orientation
• Sense of Ownership and Accountability.
• Result orientation
• Emotional intelligence for working in a team.

Qualification:

• Must have bachelors degree.
• Preferred BTech / MBA /Masters in Psychology, Education etc.

Experience:

• Previous experience in counselling in education or careers counselling.
• Previous experience of Business to Customer (B2C) sales across industries.

Key Interactions:
External
~ Student, Parents.

Internal
Branchs Academic & Non-Academic teams.
Regional Student Support Centre.
Regional Sales & Operations Team.