Import - Customer Service are required in Freight Forwarding Company at Fort, Mumbai

Position :- Import - Customer Service

Experience Required: 1-5 Years

Sectors: Air / Sea

Background: Logistics Only

Male Female Preference: Any

Location: Fort, Mumbai.

Role Objective:

Manage end-to-end import customer coordination, documentation, and operational follow-ups, ensuring smooth cargo movement, timely updates, and compliance with shipping and customs procedures.

Key Responsibilities:-

• Act as the primary point of contact for import customers and provide timely shipment updates.
• Coordinate with internal teams, vendors, shipping lines, airlines, CFS, ports, and overseas agents.
• Handle import documentation, Delivery Orders, and payment coordination to carriers.
• Monitor container movement across locations and track cargo timelines.
• Maintain accurate records, prepare Daily Status Reports (DSR), and ensure regulatory compliance.
• Resolve customer queries and proactively manage delays or issues.

Working Days & Timing : Monday to Friday | 9.30am to 6.30pm (Saturday 9.30am to 2.00pm & 2nd Saturday Off )

For Apply share Your Update Resume on cvs3.ftjs@gmail.com

Regards

Rohit D

8104026338-Whatsapp

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹60,000.00 per month

Work Location: In person