Venture Smarter was founded by experts in law, finance, and strategy who saw a need for a more holistic approach to business consultancy. United by core values of innovation, integrity, and impact, we offer a 360-degree suite of solutions tailored to each client's needs. Over the years, we've successfully guided businesses through growth, market transitions, and legal complexities. Our mission is to be the driving force behind your business success. We offer specialized consultancy services that address your legal and business challenges, propelling you towards a future of limitless opportunities. By integrating innovation, integrity, and impact into our approach, we create tailored solutions that not only solve immediate issues but also position you for long-term growth. Earn up to $3,500 per month (depending on experience) as a Customer Service Representative at Venture Smarter, your trusted partner in navigating the complex landscape of business growth and transition.
As a Customer Service Representative, you will be the first point of contact for our clients and customers. You will provide them with information, assistance, and support regarding our products and services. You will also handle customer inquiries, complaints, and feedback through various channels, such as phone, email, chat, and social media.

• *** Please note that we will not reply to job application inquiries sent to our social media accounts. Venture Smarter has been featured in media outlets such as CBS News, Digital Journal, and Go Banking Rates. Answer incoming calls and emails from customers and respond to their questions and concerns

Provide information about our products and services, such as features, benefits, pricing, and availability
Resolve customer issues and complaints or escalate them to the appropriate department or manager
Collaborate with other customer service representatives and teams to ensure consistent and quality service delivery
Stay updated on our products and services, policies and procedures, and industry trends and best practices
bachelor's degree in a related field is a plus
Previous experience in customer service, sales, or a similar role, preferably in a tech or consulting industry
Proficient in Microsoft Office and CRM software, such as Salesforce, HubSpot, or Zendesk
Attention to detail, accuracy, and quality, with a problem-solving and customer-centric mindset
Flexible working options