About the Role

We are looking for a smart, energetic, and customer-friendly Front Office Executive cum Telecaller to manage front-desk operations, handle inquiries, and support the admission process at IIE. You will be the first point of contact for students and parents, representing our institute with confidence and professionalism.

Key Responsibilities

Front Office Management

- Greet and assist walk-in students and parents with course details.

- Maintain visitor records and ensure smooth front-desk operations.

- Coordinate with counselors and trainers for student queries.

- Manage office cleanliness, display materials, and general admin tasks.

Telecalling & Inquiry Handling

- Make outbound calls to inquiries, leads, and follow-ups.

- Explain course details, offers, and admission procedures confidently.

- Convert inquiries into walk-ins and walk-ins into admissions.

- Handle incoming calls professionally and clearly.

- Maintain daily call reports and follow-up schedules.

Administrative Support

- Assist in data entry, documentation, and updating CRM/Excel sheets.

- Schedule appointments and maintain follow-up reminders.

- Support marketing campaigns, event coordination, and promotional activities.

Required Skills

- Good communication skills in Tamil & English.

- Pleasant personality and customer-handling skills.

- Basic computer knowledge (MS Office, WhatsApp Business, Email).

- Ability to multitask and work in a fast-paced environment.

- Positive attitude and willingness to learn.

Qualifications

- Any degree / +2 with good communication skills.

- Experience in telecalling/front office is an advantage but not mandatory.

Salary & Benefits

- Attractive salary based on experience.

- Incentives for admissions conversion.

- Training and career growth opportunities.

- Friendly and supportive work environment.

How to Apply

Interested candidates can contact: 9159779111

Or email your resume to: info@indrainstitute.com

Job Type: Full-time

Pay: ₹15,000.00 per month

Work Location: In person

Application Deadline: 10/03/2026