Job Summary:

Are you an enthusiastic communicator with a passion for delivering exceptional customer service? HR Service Jobs is currently seeking dedicated and result-oriented BPO Telecallers for immediate hiring. This is a fantastic opportunity to join a dynamic and growing team in the Business Process Outsourcing (BPO) industry, where you will play a key role in supporting customer interaction and driving satisfaction across various projects.

Whether you are a fresher or have prior experience in BPO/customer support, we want to hear from you!
Key Responsibilities:

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Make outbound and attend inbound calls to/from customers to address inquiries, provide information, and resolve issues.

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Promote products or services as per campaign requirements.

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Maintain a high level of professionalism and empathy with customers at all times.

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Accurately document customer interactions and transactions.

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Escalate unresolved issues to the appropriate internal teams.

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Meet or exceed daily/weekly/monthly performance targets.

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Adhere to quality standards, compliance regulations, and company policies.

• Required Skills and Qualifications:
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Minimum qualification: 12th Pass / Graduate in any stream.

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Excellent verbal communication skills in English and/or regional languages (Hindi, Tamil, Telugu, Kannada, etc.).

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Basic computer proficiency and typing skills.

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Strong interpersonal and customer service skills.

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Ability to stay calm and work effectively under pressure.

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Willingness to learn and adapt to dynamic work processes.

• Experience:
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Fresher to 2 years of experience in BPO, Telecalling, Customer Service, or Sales support.

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Prior experience in voice-based BPO or call center is an added advantage.

• Working Hours:
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Full-Time

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Flexible shifts: Morning / Evening / Rotational (Depending on process requirements)

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6 Days Working (1 Weekday Off)

• Knowledge, Skills, and Abilities:
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Understanding of customer support principles and CRM tools.

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Ability to handle high call volumes while maintaining quality.

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Problem-solving mindset with a positive attitude.

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Fast learner and excellent team player.

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Multilingual skills are a plus.

• Benefits:
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Attractive fixed salary + performance-based incentives.

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Paid training and skill development opportunities.

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Work-from-home and on-site options (location-specific).

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Career growth and internal promotion opportunities.

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Health insurance and employee wellness programs.

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Friendly and supportive work environment.

• Why Join HR Service Jobs?

At HR Service Jobs, we are committed to helping people achieve their career aspirations while delivering outstanding customer service experiences. We offer a culture of learning, performance, and growth. Whether you are starting your professional journey or seeking to elevate your experience, this is your chance to build a rewarding future with us.
How to Apply:

If you are ready to kick-start your BPO career or take the next step, we want to hear from you!

To apply:

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Send your updated resume to us

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Or call/WhatsApp our HR team

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Walk-ins also welcome from Monday to Friday between 10 AM – 4 PM at our nearest branch (details on website).

• Start your journey with HR Service Jobs today and grow with a brand that values your potential!